Re: Zoom has incorporated Captions #ZoomCaptions

Wayne Giese

My captions come up in a white frame and then a black box with red don't.  I am trying to find a setting for that.

Wayne Giese
Morganton, NC

On Wed, Dec 9, 2020, 9:18 PM Bruce Nelson <bruce.nelson@...> wrote:
I just attended a meeting with the new Zoom captioning and it did exceptionally well.

Are there any hints as to whose ASR system is behind the curtain?

Bruce Nelson
HLAA Rochester NY Chapter

On Tue, Dec 8, 2020 at 4:31 PM Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:


Zoom has initiated free captions for paid Zoom accounts. If you have a paid Zoom account you need to check can additional setting in your Zoom web portal. Enable live transcription service… See the image below. After you do that  your CC icon in your  Zoom window will change. It will now have additional text that says Live Transcript.  Click on the CC button and select Enable Live Transcription. If you have been using Otter captions you will need to disconnect the Otter live stream.

Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320| Rockville, MD 20852
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