Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

Julie Olson HLAA in Wisconsin/Appleton

Sharing an experience with Zoom captions:   Last Friday I participated on Mayo Clinic Connect mentor’s discussion. The captions worked well. Everyone was impressed. I think only 3 of the group need them.  The session was recorded so those unable to attend could review it.  On the recording, the captions were all mid screen, mostly across the speaker’s face. Really annoying. The host was set on ‘speaker view’.  Wondering if gallery view would eliminate that issue.  There were 12 people on this conference.


Julie Olson 


From: [] On Behalf Of Carolyn Odio
Sent: Wednesday, December 16, 2020 7:22 AM
Subject: Re: [HLAATech] Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions


I am attaching a pdf file, so that you can see the Zoom support response and my response to it. This will make it easier for you to enlarge the text. We may be getting some "traction" here...

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503




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