Alan Katsura, Moderator, CA Diablo Valley Chapter
Make sure your facilitator with the Pro version of Zoom has the latest release. There are two areas where you need to enable Zoom captions - the Zoom account administration and also within the meeting. The area to look at within the account administration is "Meeting Advanced."
Carolyn Odio has a post on captioning within Zoom including step by step video and corresponding documents, Zoom has incorporated Captions.
Go to the beginning of the thread to find her contribution. It is on the second page.
Moderator HLAA Tech Group