Re: CART and Automatic Captions

Ann Thomas, HLAA Brand Ambassador

You do not need to disable the Enable live transcription service to show transcript on the side panel in meeting  setting in the Zoom online settings when using CART. 

In the actual meeting window do not activate Live transcript, Enable AutoTranscription when using CART. 

Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320| Rockville, MD 20852
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On Jan 28, 2021, at 8:08 AM, Marilyn Weinhouse, CO via <Xweinhouse@...> wrote:

I have the automatic captions (ASR) enabled in my settings and they are working well.  When we have a person providing CART, do I need to change my settings so the ASR captions don't interfere with the CART?  Or if I just don't turn the ASR on will that disable them for everyone else?
Thank you,

Marilyn Morse Weinhouse, Secretary
Hearing Loss Association of America - Denver Chapter
720 295-8581

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