On Oct 6, 2020, at 7:48 PM, Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:

The latest Zoom upgrade  5.3. has a bug and ASR captions intergrated with Zoom do not stream corrrectley. They scroll and repeat. if by chance you updated and have this problem you cn iuninstall and downgrade, which is what I did.

The older Zoom version can be found here:

 

 https://zoom.en.uptodown.com/mac/versions

https://zoom-us-zoom.en.uptodown.com/windows/versions

 

if you have scheduled Zoom meetings and are fearful it will negatively impact the meeting invitations, that did not hpappen when I uninstalled Zoom app. I’m back to 5.2.1 and the captions are not scrolling and repeating.