Re: Do not update to the latest version of Zoom if you use ASR captions and the API code #ZoomCaptions


David A Bitters Sr
 

Will this problem occur using InnoCaption Deskview? 

Have a great day.   

On Oct 6, 2020, at 7:48 PM, Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:

The latest Zoom upgrade  5.3. has a bug and ASR captions intergrated with Zoom do not stream corrrectley. They scroll and repeat. if by chance you updated and have this problem you cn iuninstall and downgrade, which is what I did.

The older Zoom version can be found here:
 
 https://zoom.en.uptodown.com/mac/versions
https://zoom-us-zoom.en.uptodown.com/windows/versions
 
if you have scheduled Zoom meetings and are fearful it will negatively impact the meeting invitations, that did not hpappen when I uninstalled Zoom app. I’m back to 5.2.1 and the captions are not scrolling and repeating.

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