Re: Do not update to the latest version of Zoom if you use ASR captions and the API code #ZoomCaptions

Tony Ferack

I'm following up on the question from yesterday's webinar where Debbie Schaaf presented.  The question was regarding the CART delay using Zoom.  I have seen the delay while using paid CART.  It was back in April when everyone was just getting on board with videoconferencing.  I asked my CART provider about this and her response was "It could be the way the CART provider is streaming the captions through to Zoom.  If the CART provider is using a third party streaming company that could be a reason for the delay.  Also, it could be the internet or Zoom.  We don't use a third party streaming company and our software allows us to stream directly into Zoom". 

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