Date   

Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

 

Followup on Zoom Request re: captions on iPad (Tickets Numbers 8139880 & 8198634)

 

I have written to the FCC and copied Barbara Kelly. I have attached the email here, as a pdf file.
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


New typeface for low vision #Announcement

Ann Thomas, HLAA Brand Ambassador
 

The previous rule of thumb for text fonts for people with low vision was to use a san serif font for text.  The Braille Institute recently releases a new hybrid typeface that provides greater legibility and readability for low vision readers. It is called Atkinson Hyperlegibile and can be downloaded here:
https://brailleinstitute.org/freefont

 


Re: Zoom Meeting, scheduled by the Host, but the Host Does not Attend #zoom

 

Thanks for your input.

My Disclosure (smile): This is a collaborative document, so you can email me edits/corrections to it. Obviously, it is not professional...just "home grown" as it reflects my experience with trial and error. If you want a practice session, just let me know. That is where I learn the most. The most recent copy is below. (Remember to check the Last Update is in the footer.) Again I add 2 versions of the same document: pdf and word.
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Zoom Meeting, scheduled by the Host, but the Host Does not Attend #zoom

 


--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

 

From Austin Hooper (Zoom) Jan 13, 2021, 23:04 PST
Hi Carolyn,

After speaking with my colleagues, I regret to inform you that currently, there is no way to move the caption box and video thumbnail, and change the font size for captions on iOS devices. However, I'm more than happy to raise a feature request for these, as I think they would be a great feature to have for anyone utilizing an IPad.

I'd also like to apologize again for the delay in responses to this. I personally do not have access to an iPad, so it's difficult for me to test these features to ensure we have all of the right information. I also apologize for any inconvenience this may have caused in the interim.

Thanks!
Austin
=====================

To Austin Hooper (Zoom) Jan 14, 2020 7:52 PST

RE: Captions on the iPad that cover the video face of speaker Ticket# 8139880 & 8198634
 
Please do what you can...is there any other category to use? Obviously, to someone who lipreads this is a lot more than a "feature". Can you put it in a "fix" category? If not, then "features" is what it is going to be....
 
I appreciate your doing whatever can be done to move this forward. I am convinced it could be fixed, given enough resources. But I realize you are not in charge of resources. In the meantime I can pursue through the ADA channel (American for Disabilities Act).
 
Thanks so much for taking on this ticket even though you didn't have access to an iPad! (Seems like a management failure here--putting you in a position to work on a ticket about an iPad...with no access to an iPad!)
 
I can see you have done your best, considering the situation...so I appreciate that.
 
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Zoom Meeting, scheduled by the Host, but the Host Does not Attend #zoom

 

Scenario:

This handout is for Zoom Pro hosts, like me, who need to schedule the meetings (therefore the meetings use my host settings...such as captions) but where I cannot attend the actual meeting due to other commitments.

I have updated the documents--note the "last update" date in the footer, so you can toss previous ones. Again I attached both the Microsoft Word & PDF Version of the same document.

 

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

 

Sorry Jaynie discovered that the link above does not work. Thanks Jaynie! So I contacted support & confirmed work is being done. I made sure that Jaynie's suggestion (double the size of the font) was included. I added the CHAT conversation with Ivy here. It is a .txt file.

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Zoom Meeting, scheduled by the Host, but the Host Does not Attend #zoom

 

This instruction sheet is my first draft, so I would appreciate any corrections/edits/etc. I have added the same document, both in Microsoft Word and Adobe pdf, hoping both come through...
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Zoom Tip - Chat #zoom

 

ANOTHER TIP: There is a setting where Chat saves automatically, when you end the meeting.

 Enter in Google:  www.zoom.us

 Log in with ID and Password

 Click on My Account in upper right corner

 On left menu, go to Settings:
In Meeting (Basic) it says:

Auto saving chats

Automatically save all in-meeting chats so that hosts do not need to manually save the text of the chat after the meeting starts.

Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

 

Update on Ticket #8198634 

Austin Hooper is working on this project. Here is his email.

Zoom Developer Support <developersupport+id8139880@...>


Jaynie Kind wrote Austin asking to make the captions double in size. (Thank you Jaynie!)

 

You can find the ticket here—it is now open:

https://support.zoom.us/hc/en-us/requests/8139880

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Breakout Rooms with Zoom integrated Captioning #ZoomCaptions

 

Alan: Thanks for this information. It seems to suggest that if you have a person assigned to caption, only one breakout room is captioned (probably the room that this person is in..?)
But if you have a 3rd Party captioning, it does not mention that restriction...I am thinking Ava for the 3rd Party..but I cannot envision how I would do this, for all the breakout rooms. I would need to use the API token and that would mean going into each breakout room to set Ava up...thoughts?
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Breakout Rooms with Zoom integrated Captioning #ZoomCaptions

Alan Katsura, Moderator, CA Diablo Valley Chapter
 

Melanie

Has the host followed the setup requirements for Zoom captioning? See my reply to Wayne in the post below. Zoom is always changing and my suggestion to any administrator is to keep up to date on Zoom by reading the release notes for the updates.
--
Alan Katsura
Moderator HLAA Tech Group


Re: Breakout Rooms with Zoom integrated Captioning #ZoomCaptions

Melanie O'Rourke, HLAA West Valley, Phoenix, AZ
 

I will be emailing Zoom also but does anyone know why Zoom Business would or would not have automatic captions?  I am advocating for a book club I belong to.

Thanks,
Melanie
HLAA West Valley AZ


Re: Breakout Rooms with Zoom integrated Captioning #ZoomCaptions

Alan Katsura, Moderator, CA Diablo Valley Chapter
 

Wayne

Make sure your facilitator with the Pro version of Zoom has the latest release. There are two areas where you need to enable Zoom captions - the Zoom account administration and also within the meeting. The area to look at within the account administration is "Meeting Advanced."

Carolyn Odio has a post on captioning within Zoom including step by step video and corresponding documents, Zoom has incorporated Captions.
Go to the beginning of the thread to find her contribution. It is on the second page.
--
Alan Katsura
Moderator HLAA Tech Group


Re: Email software for chapter #Email

Rich Osborne
 

Alan, I am puzzled by the comment, "Rich Osborne from North Bay prefers not to use MS applications " I regret somehow having given you this impression. I am an ardent user of Microsoft applications and used to be proficient in their use, although my skills have atrophied significantly. I have used free open-source software, like Linux and Libre Office, and maybe I spoke well about them since they are free, but I have discontinued their use primarily because the cost of Microsoft Office is not excessive and has superior functionality plus there are differences that can be problematic.

 

Rich Osborne


From: HLAATech@groups.io <HLAATech@groups.io> on behalf of Alan Katsura, Moderator, CA Diablo Valley Chapter <akatsura@...>
Sent: Wednesday, January 6, 2021 6:28 PM
To: HLAATech@groups.io <HLAATech@groups.io>
Subject: Re: [HLAATech] Email software for chapter #email
 
Janie

We also have a GWN account and use various elements of it, but not their document, spreadsheet, and presentation programs. If I remember correctly, Rich Osborne from North Bay prefers not to use MS applications and I think I received a document from Sara Oser that had a .odt extension (open document format like Libre Office.) You can ask them if they use GWN. I will email you their addresses.
--
Alan Katsura
Moderator HLAA Tech Group


Re: Breakout Rooms with Zoom integrated Captioning #ZoomCaptions

Ann Thomas, HLAA Brand Ambassador
 

Here is a sample of what the Zoom Live transcript captions look like. 


Re: Breakout Rooms with Zoom integrated Captioning #ZoomCaptions

Steve Wolfert
 

Wayne,

Any of the paid versions of Zoom now feature free captioning.  Make sure you or your facilitator have downloaded the latest Zoom update.  When you turn on Live Transcribe the captions should appear across the BOTTOM of the screen (white lettering against black background), and is very readable.  You can click the arrow next to "CC" on the bottom of the screen and adjust captioning settings (e..g., you can increase the size of the lettering).  The large white rectangular box you may be referring to (on the right side of the screen) is if you have clicked "show transcription" and you will see a scrolling record of the transcription; plus you can also save that transcription.

I hope this is helpful.

Steve Wolfert
HLAA Westchester (NY)

Virus-free. www.avast.com


On Thu, Jan 7, 2021 at 11:29 AM Wayne Giese <yourservetennis@...> wrote:
Folks,

I am using the free basic account for Zoom but have a facilitator that has the premium version.  We have tried the captions.  I am frustrated by what I see and maybe I and the premium holder are missing something.  For my captions what I see is a large white rectangular box.  Inside that box is a light dark rectangular box and inside that are the letters (captions) in black.  It is very hard to read.  Solutions?  I see nothing in Zoom help.

Thanks!

--

Wayne Giese
Morganton, NC



Re: Breakout Rooms with Zoom integrated Captioning #ZoomCaptions

Wayne Giese
 

Folks,

I am using the free basic account for Zoom but have a facilitator that has the premium version.  We have tried the captions.  I am frustrated by what I see and maybe I and the premium holder are missing something.  For my captions what I see is a large white rectangular box.  Inside that box is a light dark rectangular box and inside that are the letters (captions) in black.  It is very hard to read.  Solutions?  I see nothing in Zoom help.

Thanks!

--

Wayne Giese
Morganton, NC



Re: Email software for chapter #Email

Jaynie Kind, CA Peninsula Chapter
 

Great, thanks Alan. I’ll touch base with Rich and Sara and ask what they use.

Jaynie Kind
Peninsula Chapter 


Re: Email software for chapter #Email

Alan Katsura, Moderator, CA Diablo Valley Chapter
 

Janie

We also have a GWN account and use various elements of it, but not their document, spreadsheet, and presentation programs. If I remember correctly, Rich Osborne from North Bay prefers not to use MS applications and I think I received a document from Sara Oser that had a .odt extension (open document format like Libre Office.) You can ask them if they use GWN. I will email you their addresses.
--
Alan Katsura
Moderator HLAA Tech Group

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