Date   

Re: Phone captioning services in England #Captioning

John Woodgate
 

I don't use a cell phone because I am too deaf and too dyspraxic to use texting.  I only have one for two-factor authentication messages, and for use as as a camera.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 11:43, Carol in Boston wrote:
Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.

Carol Agate 

On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!



Re: Phone captioning services in England #Captioning

 

Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.

Carol Agate 

On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!



Re: Phone captioning services in England #Captioning

John Woodgate
 

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!

Virus-free. www.avg.com


Phone captioning services in England #Captioning

Wayne Giese
 

Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!


Olelo Captioned Calls Presentation Today-October 21, 2021, 2:00 PT #Announcement #Captioning

Sara Oser, President, HLAA North Bay of California
 

Presentation as part of Cochlear Implant Support Group
Erik Strand from Olelo 


Olelo Captioned Calls is easy-to-use mobile app to help people with hearing loss have a great experience using the phone.  Olelo captions every word as it's spoken in real-time, using AI-powered speech recognition for maximum accuracy, speed, and privacy. Available for iPhones and Android smartphones, thousands of deaf and hard-of-hearing customers have found a new confidence and independence using the phone with Olelo Captioned Calls. 


Erik Strand is the CEO of MachineGenius, Inc., a company he founded in 2017 with the express purpose of bringing a modern, mobile, automated approach to IP CTS.  As the maker of Olelo Captioned Calls, MachineGenius was the first FCC-certified IP CTS provider to exclusively use Automated Speech Recognition for the generation of call captions.  Erik has spent the last 15 years designing and building at-scale systems using ASR for transcribing phone calls, and prior to that led teams building AI systems for the extraction of meaning from free-form text.  He has a B.S. in Brain and Cognitive Science from MIT.

Cochlear Implant Support Group
2:00 - 3:00 pm 
Join Zoom Meeting
https://us02web.zoom.us/j/88249164762
Meeting ID: 882 4916 4762
Dial in #
+1 669 900 6833 US (San Jose)


Hearing Loss Association of America - Have you seen the latest Hearing Life E-News? #hlaanews

HLAATech@hlaagroups.hearingloss.org Integration <HLAATech@...>
 

Have you seen the latest Hearing Life E-News?

By Carla Beyer-Smolin

Dear HLAA Leaders and Community, Have you seen the latest Hearing Life e-News? Sign up to have Hearing Life e-News delivered to your inbox twice per month. Hearing Life e-News keeps readers and HLAA...

Blog content summary only, click the Blog Title to Read More...


Re: Sound systems

Arlene Romoff, NJ
 

Juliette Sterkens
 jsterkens@...

Steve Frazier
hlaanm@...


-----Original Message-----
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Fri, Oct 1, 2021 11:17 am
Subject: Re: [HLAATech] Sound systems

Could I get email address for Juliette and Steve?

On Wed, Sep 29, 2021 at 9:59 AM Arlene Romoff, NJ via hlaagroups.hearingloss.org <aromoff=aol.com@...> wrote:
Juliette Sterkins or Steve Frazier should be able to provide appropriate input on this.

Arlene Romoff


-----Original Message-----
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Wed, Sep 29, 2021 12:10 pm
Subject: [HLAATech] Sound systems

Got this question.

Any thoughts what options or grant writing templates? Not sure room looping is best option.


Hi Char,

A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.

Do you know anyone within HLAA who has the knowledge and experience to work with the Center?

Thanks
Char Sivertson 
HLAA SAN DIEGO


Re: Sound systems

Char Sivertson, CA <charlenesivertson@...>
 

Could I get email address for Juliette and Steve?

On Wed, Sep 29, 2021 at 9:59 AM Arlene Romoff, NJ via hlaagroups.hearingloss.org <aromoff=aol.com@...> wrote:
Juliette Sterkins or Steve Frazier should be able to provide appropriate input on this.

Arlene Romoff


-----Original Message-----
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Wed, Sep 29, 2021 12:10 pm
Subject: [HLAATech] Sound systems

Got this question.

Any thoughts what options or grant writing templates? Not sure room looping is best option.


Hi Char,

A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.

Do you know anyone within HLAA who has the knowledge and experience to work with the Center?

Thanks
Char Sivertson 
HLAA SAN DIEGO


Hearing Aid Compatibility Deployment Benchmarks for Wireless Handsets Increasing

Margaret Myatt
 

Hearing Aid Compatibility Deployment Benchmarks for Wireless Handsets Increasing

Inbox
 
 
 
 

AccessInfo@...

Tue, Sep 28, 1:27 PM (2 days ago)
 
 
to AccessInfo
 
 
 
 
 
 
 
 
 

On September 28, 2021, the FCC reminded wireless handset manufacturers and service providers of upcoming increases in deployment benchmarks for hearing aid-compatible handsets.

Specifically, the benchmark for handset manufacturers will increase from 66% to 85% on October 4, 2021, and the benchmark for Tier I service providers will increase from 66% to 85% on April 4, 2022. For non-Tier I service providers, the benchmark will increase from 66% to 85% on April 3, 2023.

 

The Commission continues to assess whether further changes are needed to facilitate use of wireless handsets by those with hearing loss, including whether to require 100% of covered handsets to be hearing aid-compatible. The Commission will also review the Hearing Aid Compatibility Task Force’s final report on this topic, which is due by December 31, 2022.

 

The FCC reminded handset manufacturers and service providers that they must comply with the new 85% benchmark and the Commission’s other hearing aid compatibility rules or face possible enforcement proceedings and forfeitures.

 

Links to News Release:

URL: https://www.fcc.gov/document/wtb-provides-reminder-hac-benchmark-changes    

Word:  https://docs.fcc.gov/public/attachments/DA-21-1215A1.docx  

PDF: https://docs.fcc.gov/public/attachments/DA-21-1215A1.pdf      

Text: https://docs.fcc.gov/public/attachments/DA-21-1215A1.txt

   

To learn more about hearing-aid compatibility requirements for wireless handsets, visit: https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones.  For further information, please contact Eli Johnson, Wireless Telecommunications Bureau at (202) 418-1395 or email: eli.johnson@....  Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).

 


Hearing Loss Association of America - HLAA Position: Digital Communications Associate #hlaanews

HLAATech@hlaagroups.hearingloss.org Integration <HLAATech@...>
 

HLAA Position: Digital Communications Associate

By Tim Browning

The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss...

Blog content summary only, click the Blog Title to Read More...


Hearing Loss Association of America - HLAA Position: Database Coordinator #hlaanews

HLAATech@hlaagroups.hearingloss.org Integration <HLAATech@...>
 

HLAA Position: Database Coordinator

By Tim Browning

The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss...

Blog content summary only, click the Blog Title to Read More...


Re: Sound systems

Ann Thomas, HLAA Brand Ambassador
 

The HLAA GITHL program has en extensive Toolkit of information that could be very helpful. It is available on the HLAA website:

It is also available on the HLAA GITHL group.io in the Files:

Ann

Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320 Rockville, MD 20852
Are you a member of HLAA? Join Now


Re: Sound systems

Arlene Romoff, NJ
 

Juliette Sterkins or Steve Frazier should be able to provide appropriate input on this.

Arlene Romoff


-----Original Message-----
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Wed, Sep 29, 2021 12:10 pm
Subject: [HLAATech] Sound systems

Got this question.

Any thoughts what options or grant writing templates? Not sure room looping is best option.


Hi Char,

A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.

Do you know anyone within HLAA who has the knowledge and experience to work with the Center?

Thanks
Char Sivertson 
HLAA SAN DIEGO


Re: Sound systems

John Woodgate
 

Hi, Tom. One for you?

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-09-29 17:10, Char Sivertson, CA wrote:
Got this question.

Any thoughts what options or grant writing templates? Not sure room looping is best option.


Hi Char,

A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.

Do you know anyone within HLAA who has the knowledge and experience to work with the Center?

Thanks
Char Sivertson 
HLAA SAN DIEGO


Virus-free. www.avg.com


Sound systems

Char Sivertson, CA <charlenesivertson@...>
 

Got this question.

Any thoughts what options or grant writing templates? Not sure room looping is best option.


Hi Char,

A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.

Do you know anyone within HLAA who has the knowledge and experience to work with the Center?

Thanks
Char Sivertson 
HLAA SAN DIEGO


Re: Earlens #help

Louise Smith
 


On Fri, Sep 24, 2021 at 8:21 PM Carolyn Odio <carolyn@...> wrote:
Earlens is a completely different kind of hearing aid technology that delivers a much broader frequency of sound, so that music can be enjoyed. Musicians might be interested in exploring this (very expensive) unique technology. The closest available office is in Portland, OR. Here is a link to the current review in HearingTracker: Click Here

Does anyone on this forum use Earlens? If so, what is your experience with these unique hearing aids?

They used to use light technology to transmit sound, and now, according to this review, Earlens is using radio frequency technology. 

Carolyn J. Odio
HLAA Washington
Resident Council Rep & 
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Earlens #help

 

Earlens is a completely different kind of hearing aid technology that delivers a much broader frequency of sound, so that music can be enjoyed. Musicians might be interested in exploring this (very expensive) unique technology. The closest available office is in Portland, OR. Here is a link to the current review in HearingTracker: Click Here

Does anyone on this forum use Earlens? If so, what is your experience with these unique hearing aids?

They used to use light technology to transmit sound, and now, according to this review, Earlens is using radio frequency technology. 

Carolyn J. Odio
HLAA Washington
Resident Council Rep & 
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Louise Smith
 

zoom.com is opening in your BROWSER.  The client opens a separate app.
Good luck!

Louise Smith


On Thu, Sep 23, 2021 at 11:15 PM Michelle F <michellelfrisbie@...> wrote:
OMG, I figured it out! I had been going into Zoom by just typing in zoom.com in Chrome web browser. However, when all the zoom instructions say to click on the profile picture to check Zoom version, I realized they were also referring to the Zoom "Desktop Client". If anyone has had a similar issue, go into Zoom support or just Google how to start Zoom desktop client, and you can download it, or verify if you already have it. I already had it, but didn't realize it, ugh! If you have the blue icon on your taskbar on the bottom with the white video camera picture, that's the shortcut icon for Zoom Desktop Client.  If you hover over that it says Start Zoom. Click on that and it will open up a window for Zoom that looks very different than what I've been seeing on zoom.com.
 
Then when the window first opens (before you log in) it shows the Zoom version at the bottom of the window, tada! Or after you log in, you can click on the profile image in upper right corner and then click Help-About Zoom to figure out the version. In the same menu then click Check for updates, and it will let you know that there is a new update 5.8 so go ahead and let it update to that.

Whew! All this just to confirm that I had previously updated to version 5.7.8, which supposedly fixed the bugs from 5.7.7, but since they came out with another update so quickly, I'm guessing they still had some pesty bugs that still needed fixing!

Why on earth Zoom would have a "desktop client" that looks different than the zoom.com view is beyond me! And they also have an App to maintain as well?! What a pain! Oh, and by the way, I contacted Zoom tech support and they got back to me fairly quickly, but after FOUR responses (the first 3 of which were bot/virtual automated responses, similar to what y'all said above in this string), they still didn't provide sufficient info/answer my questions/issue!

Thanks again! Let's all cross our fingers & toes that the latest updates fix the weird issues we've been experiencing! 

Michelle


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Michelle F
 

OMG, I figured it out! I had been going into Zoom by just typing in zoom.com in Chrome web browser. However, when all the zoom instructions say to click on the profile picture to check Zoom version, I realized they were also referring to the Zoom "Desktop Client". If anyone has had a similar issue, go into Zoom support or just Google how to start Zoom desktop client, and you can download it, or verify if you already have it. I already had it, but didn't realize it, ugh! If you have the blue icon on your taskbar on the bottom with the white video camera picture, that's the shortcut icon for Zoom Desktop Client.  If you hover over that it says Start Zoom. Click on that and it will open up a window for Zoom that looks very different than what I've been seeing on zoom.com.
 
Then when the window first opens (before you log in) it shows the Zoom version at the bottom of the window, tada! Or after you log in, you can click on the profile image in upper right corner and then click Help-About Zoom to figure out the version. In the same menu then click Check for updates, and it will let you know that there is a new update 5.8 so go ahead and let it update to that.

Whew! All this just to confirm that I had previously updated to version 5.7.8, which supposedly fixed the bugs from 5.7.7, but since they came out with another update so quickly, I'm guessing they still had some pesty bugs that still needed fixing!

Why on earth Zoom would have a "desktop client" that looks different than the zoom.com view is beyond me! And they also have an App to maintain as well?! What a pain! Oh, and by the way, I contacted Zoom tech support and they got back to me fairly quickly, but after FOUR responses (the first 3 of which were bot/virtual automated responses, similar to what y'all said above in this string), they still didn't provide sufficient info/answer my questions/issue!

Thanks again! Let's all cross our fingers & toes that the latest updates fix the weird issues we've been experiencing! 

Michelle


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Ann Thomas, HLAA Brand Ambassador
 

You are accessing the online version. Download the desktop version.

Ann

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