On Oct 28, 2021, at 6:43 AM, Carol in Boston via hlaagroups.hearingloss.org <carolagate34=gmail.com@...> wrote:Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.Carol AgateOn Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.
======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque
On 2021-10-28 01:35, Wayne Giese wrote:
Friends, I am told that phone captioning services are not available in England due to outdated data transmission lines, etc. Is there any truth to that? Thanks!
I don't use a cell phone because I am too deaf
and too dyspraxic to use texting. I only have one for
two-factor authentication messages, and for use as as a camera.
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque
Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.
Carol Agate
On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:
I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.
======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque
On 2021-10-28 01:35, Wayne Giese wrote:
Friends, I am told that phone captioning services are not available in England due to outdated data transmission lines, etc. Is there any truth to that? Thanks!
On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.
======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque
On 2021-10-28 01:35, Wayne Giese wrote:
Friends, I am told that phone captioning services are not available in England due to outdated data transmission lines, etc. Is there any truth to that? Thanks!
I can't help because I don't know what you
mean by 'phone captioning services'. We don't have the fastest
broadband, but most people get a pretty good service.
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque
Friends, I am told that phone captioning services are not available in England due to outdated data transmission lines, etc. Is there any truth to that? Thanks!
Erik Strand from Olelo
Olelo Captioned Calls is easy-to-use mobile app to help people with hearing loss have a great experience using the phone. Olelo captions every word as it's spoken in real-time, using AI-powered speech recognition for maximum accuracy, speed, and privacy. Available for iPhones and Android smartphones, thousands of deaf and hard-of-hearing customers have found a new confidence and independence using the phone with Olelo Captioned Calls.
Erik Strand is the CEO of MachineGenius, Inc., a company he founded in 2017 with the express purpose of bringing a modern, mobile, automated approach to IP CTS. As the maker of Olelo Captioned Calls, MachineGenius was the first FCC-certified IP CTS provider to exclusively use Automated Speech Recognition for the generation of call captions. Erik has spent the last 15 years designing and building at-scale systems using ASR for transcribing phone calls, and prior to that led teams building AI systems for the extraction of meaning from free-form text. He has a B.S. in Brain and Cognitive Science from MIT.
Cochlear Implant Support Group
2:00 - 3:00 pm
Join Zoom Meeting
https://us02web.zoom.us/j/88249164762
Meeting ID: 882 4916 4762
Dial in #
+1 669 900 6833 US (San Jose)
Have you seen the latest Hearing Life E-News?
By Carla Beyer-Smolin
Dear HLAA Leaders and Community, Have you seen the latest Hearing Life e-News? Sign up to have Hearing Life e-News delivered to your inbox twice per month. Hearing Life e-News keeps readers and HLAA...
Blog content summary only, click the Blog Title to Read More...
jsterkens@...
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Fri, Oct 1, 2021 11:17 am
Subject: Re: [HLAATech] Sound systems
Juliette Sterkins or Steve Frazier should be able to provide appropriate input on this.
Arlene Romoff
-----Original Message-----
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Wed, Sep 29, 2021 12:10 pm
Subject: [HLAATech] Sound systems
Got this question.
Any thoughts what options or grant writing templates? Not sure room looping is best option.
Hi Char,
A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.
Do you know anyone within HLAA who has the knowledge and experience to work with the Center?
ThanksChar SivertsonHLAA SAN DIEGO
Juliette Sterkins or Steve Frazier should be able to provide appropriate input on this.
Arlene Romoff
-----Original Message-----
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Wed, Sep 29, 2021 12:10 pm
Subject: [HLAATech] Sound systems
Got this question.
Any thoughts what options or grant writing templates? Not sure room looping is best option.
Hi Char,
A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.
Do you know anyone within HLAA who has the knowledge and experience to work with the Center?
ThanksChar SivertsonHLAA SAN DIEGO
Hearing Aid Compatibility Deployment Benchmarks for Wireless Handsets Increasing

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Tue, Sep 28, 1:27 PM (2 days ago)
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On September 28, 2021, the FCC reminded wireless handset manufacturers and service providers of upcoming increases in deployment benchmarks for hearing aid-compatible handsets.
Specifically, the benchmark for handset manufacturers will increase from 66% to 85% on October 4, 2021, and the benchmark for Tier I service providers will increase from 66% to 85% on April 4, 2022. For non-Tier I service providers, the benchmark will increase from 66% to 85% on April 3, 2023.
The Commission continues to assess whether further changes are needed to facilitate use of wireless handsets by those with hearing loss, including whether to require 100% of covered handsets to be hearing aid-compatible. The Commission will also review the Hearing Aid Compatibility Task Force’s final report on this topic, which is due by December 31, 2022.
The FCC reminded handset manufacturers and service providers that they must comply with the new 85% benchmark and the Commission’s other hearing aid compatibility rules or face possible enforcement proceedings and forfeitures.
Links to News Release:
URL: https://www.fcc.gov/document/
Word: https://docs.fcc.gov/public/
PDF: https://docs.fcc.gov/public/
Text: https://docs.fcc.gov/public/
To learn more about hearing-aid compatibility requirements for wireless handsets, visit: https://www.fcc.gov/hearing-
HLAA Position: Digital Communications Associate
By Tim Browning
The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss...
Blog content summary only, click the Blog Title to Read More...
HLAA Position: Database Coordinator
By Tim Browning
The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss...
Blog content summary only, click the Blog Title to Read More...
From: Char Sivertson, CA <charlenesivertson@...>
To: HLAATech@... <HLAATech@...>
Sent: Wed, Sep 29, 2021 12:10 pm
Subject: [HLAATech] Sound systems
Hi, Tom. One for you?
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque
Got this question.
Any thoughts what options or grant writing templates? Not sure room looping is best option.
Hi Char,
A friend just touched base with me. She’s involved with the La Jolla Community Center. They’d like to write a grant for around $100k to install a sound/amplification system to make the center more accessible to their hard of hearing members. They need expert advice from someone (voluntary) who can assist their marketing director in writing the grant and proposing one or more systems that would meet their desired goal.
Do you know anyone within HLAA who has the knowledge and experience to work with the Center?
ThanksChar SivertsonHLAA SAN DIEGO
Earlens is a completely different kind of hearing aid technology that delivers a much broader frequency of sound, so that music can be enjoyed. Musicians might be interested in exploring this (very expensive) unique technology. The closest available office is in Portland, OR. Here is a link to the current review in HearingTracker: Click Here
Does anyone on this forum use Earlens? If so, what is your experience with these unique hearing aids?
They used to use light technology to transmit sound, and now, according to this review, Earlens is using radio frequency technology.
Carolyn J. Odio(703) 725-8292 iPhone/TextResidence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
Does anyone on this forum use Earlens? If so, what is your experience with these unique hearing aids?
They used to use light technology to transmit sound, and now, according to this review, Earlens is using radio frequency technology.
OMG, I figured it out! I had been going into Zoom by just typing in zoom.com in Chrome web browser. However, when all the zoom instructions say to click on the profile picture to check Zoom version, I realized they were also referring to the Zoom "Desktop Client". If anyone has had a similar issue, go into Zoom support or just Google how to start Zoom desktop client, and you can download it, or verify if you already have it. I already had it, but didn't realize it, ugh! If you have the blue icon on your taskbar on the bottom with the white video camera picture, that's the shortcut icon for Zoom Desktop Client. If you hover over that it says Start Zoom. Click on that and it will open up a window for Zoom that looks very different than what I've been seeing on zoom.com.Then when the window first opens (before you log in) it shows the Zoom version at the bottom of the window, tada! Or after you log in, you can click on the profile image in upper right corner and then click Help-About Zoom to figure out the version. In the same menu then click Check for updates, and it will let you know that there is a new update 5.8 so go ahead and let it update to that.
Whew! All this just to confirm that I had previously updated to version 5.7.8, which supposedly fixed the bugs from 5.7.7, but since they came out with another update so quickly, I'm guessing they still had some pesty bugs that still needed fixing!
Why on earth Zoom would have a "desktop client" that looks different than the zoom.com view is beyond me! And they also have an App to maintain as well?! What a pain! Oh, and by the way, I contacted Zoom tech support and they got back to me fairly quickly, but after FOUR responses (the first 3 of which were bot/virtual automated responses, similar to what y'all said above in this string), they still didn't provide sufficient info/answer my questions/issue!
Thanks again! Let's all cross our fingers & toes that the latest updates fix the weird issues we've been experiencing!
Michelle
Whew! All this just to confirm that I had previously updated to version 5.7.8, which supposedly fixed the bugs from 5.7.7, but since they came out with another update so quickly, I'm guessing they still had some pesty bugs that still needed fixing!
Why on earth Zoom would have a "desktop client" that looks different than the zoom.com view is beyond me! And they also have an App to maintain as well?! What a pain! Oh, and by the way, I contacted Zoom tech support and they got back to me fairly quickly, but after FOUR responses (the first 3 of which were bot/virtual automated responses, similar to what y'all said above in this string), they still didn't provide sufficient info/answer my questions/issue!
Thanks again! Let's all cross our fingers & toes that the latest updates fix the weird issues we've been experiencing!
Michelle