Date   

Automatic Captions in Breakout Rooms #ZoomCaptions #zoom

 

You most likely already know that the Zoom Pro, automatic captions (in zoom language called "Live Transcript) do not work in breakout rooms.

So I did some experimenting with Ava 3rd Party captions in the Zoom Breakout Rooms. I found out that Ava will function in a breakout room. But only one room at a time, whether it is in any breakout room or the main room. Ava listens to the participants in the zoom meeting, by joining by telephone. So the host can move "AVA-telephone participant" around, whether it is the main room or the breakout room. (When AVA changes rooms, the Host just has to copy/paste the API token into the AVA website. This is not hard to do once you know how to do it. And it can be done behind the scenes, unbeknownst to the participants.)

I just thought you all would like to know! (I do have a Ava Pro Light subscription by the way.) My guess is that any other 3rd Party Caption in Zoom would work the same way...but I have never tested any other 3rd Party App.  
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Telecoil: Counter Loops and Costco #Telecoil

 

UPDATE:
Yes Cheri, you have a great point!

Actually, Costco should install them everywhere that they have a Hearing Aid Center in the US and inform us. And in this current communication I make a point of asking Costco to install the Counter Loops in all of the USA Costco Hearing Aid Centers, just like I did back in 2019 when I wrote the Costco CEO with the same request. But to date, they have not taken me up on that. I hope we can take full advantage of Counter Loop at Tumwater and Lacey Costcos. I attach the full correspondence as a pdf file, below. If any of you are in this area, PLEASE visit the Costco and make a point to ask for a telecoil demonstration on the Counter Loop ;)

I am putting an article in the March Panorama News announcing this and asking our (1,200) residents here to ASK to use the Counter Loop. The article that I submitted is attached below. To read about Costco, just go down to the section titled,
For those of you who have telecoil in your hearing Aids:

 

Christian has not given me the date that the Hearing Loops will be installed. Once he does, I will be posting it here...and hoping that if you are in the area, you can visit and ask a Hearing Specialist Rep for that demo! 

Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Telecoil: Counter Loops and Costco #Telecoil

Cheri Perazzoli WA
 

Hmm.  Even though the HLAA community had been in touch with Costco, I don’t think Costco alerted us. I certainly would have made a visit, and promoted the accessibility as a model that other retailers could and should follow.

Carolyn, you are a making progress. I wonder, might you convince them to do another pilot? Except this time, ask them to let us know the when and where? WE can help get the word out.  How are pwhl supposed to try them if we don’t know where they are? ?

Cheri

 

 

From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of Carolyn Odio via groups.io
Sent: Thursday, February 04, 2021 8:16 PM
To: HLAATech@groups.io
Subject: [HLAATech] Telecoil: Counter Loops and Costco #Telecoil

 

I know it has been frustrating that we are putting in hearing loops but few hearing aid wearers know little, if anything, about telecoil.

So I am trying to convince Costco to put in Counter Loops on their Hearing Aid Counters. I wrote the CEO of Costco back in 2019. The response came from Christian Anthis (US Operations):


On Mon, Jul 1, 2019 at 7:47 AM Christian Anthis <canthis@...> wrote:

Hi Carolyn,

We have deployed the Williams Sound PLA 90 you have in your picture in a pilot program

in several warehouses. Not one member used the clearly visible and advertised devices

during the long trial period. We continue to use deferent methods of effective

communication with our members as needed.

Regards,

Christian


I don't think the Hearing Aid Specialists used the hearing counter loops. In fact, if the Hearing Aid specialists would have the customer "test" their telecoil at the counter loop, the customer would understand how much better the sound is. I forgot to make this point in my letter but maybe you can. 

However, I attach the most recent emaiI, that I wrote about this subject. We may be getting the Counter Loops at our Costco.

If you are interested in doing the same thing...asking for a counter loop at your Costco's Hearing Aid Center...PLEASE write Christian and ask him to do the same for you!

Christian's contact information is below. I am hoping a few of you will want to do this so that we can show Costco that we are interested in promoting telecoil. (I recall Consumer Reports saying that Costco sell's 1 in 5 hearing aids in the US.)

If interested I attach my most recent correspondence as a pdf file.

Contact:

M. Christian Anthis | US Operations, Hearing Aid | Costco Wholesale | 425-427-3530)  <canthis@...>
--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at 
www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


Telecoil: Counter Loops and Costco #Telecoil

 

I know it has been frustrating that we are putting in hearing loops but few hearing aid wearers know little, if anything, about telecoil.

So I am trying to convince Costco to put in Counter Loops on their Hearing Aid Counters. I wrote the CEO of Costco back in 2019. The response came from Christian Anthis (US Operations):

On Mon, Jul 1, 2019 at 7:47 AM Christian Anthis <canthis@...> wrote:

Hi Carolyn,

We have deployed the Williams Sound PLA 90 you have in your picture in a pilot program

in several warehouses. Not one member used the clearly visible and advertised devices

during the long trial period. We continue to use deferent methods of effective

communication with our members as needed.

Regards,

Christian


I don't think the Hearing Aid Specialists used the hearing counter loops. In fact, if the Hearing Aid specialists would have the customer "test" their telecoil at the counter loop, the customer would understand how much better the sound is. I forgot to make this point in my letter but maybe you can. 

However, I attach the most recent emaiI, that I wrote about this subject. We may be getting the Counter Loops at our Costco.

If you are interested in doing the same thing...asking for a counter loop at your Costco's Hearing Aid Center...PLEASE write Christian and ask him to do the same for you!

Christian's contact information is below. I am hoping a few of you will want to do this so that we can show Costco that we are interested in promoting telecoil. (I recall Consumer Reports saying that Costco sell's 1 in 5 hearing aids in the US.)

If interested I attach my most recent correspondence as a pdf file.

Contact:

M. Christian Anthis | US Operations, Hearing Aid | Costco Wholesale | 425-427-3530)  <canthis@...>
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Telecoil and Other Legislation #Telecoil #Legislation

Arlene Patton
 

Dear Carolyn,

     It was suggested I write to you.  I am a long time member of HLAA and a local member of the chapter in 
Los Angeles.  I use otter on my iphone 11.  The problem is that in the middle of a conversation the otter
screen vanishes and takes me back to the sign in for my phone.  Sometimes this can happen repeatedly 
in a 30-45 minute conversation.  The otter itself continues to record so that when I get back in I have
the information.  However, Ive lost my place in the conversation having to stop and type in my passcode
then get back into otter.  I have written otter and sadly receive no response.  A fellow member told me you
might be able to help. 

     Your efforts are greatly appreciated. 

Arlene Patton

On Mon, Feb 1, 2021 at 4:23 AM Carolyn Odio <carolyn@...> wrote:
Wayne: Elsewhere on this form the following link for New Mexico was posted...only passing this on in case you didn't have it.
www.ccanm.com
You have done a nice job putting this list together! Thank you!
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Telecoil and Other Legislation #Telecoil #Legislation

 

Wayne: Elsewhere on this form the following link for New Mexico was posted...only passing this on in case you didn't have it.
www.ccanm.com
You have done a nice job putting this list together! Thank you!
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: CART and Automatic Captions

 

Thank you, Ann!
:-)
Marilyn

 


Re: CART and Automatic Captions

Ann Thomas, HLAA Brand Ambassador
 

You do not need to disable the Enable live transcription service to show transcript on the side panel in meeting  setting in the Zoom online settings when using CART. 

In the actual meeting window do not activate Live transcript, Enable AutoTranscription when using CART. 

Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320| Rockville, MD 20852
Are you a member of HLAA? Join Now

On Jan 28, 2021, at 8:08 AM, Marilyn Weinhouse, CO via groups.io <Xweinhouse@...> wrote:

I have the automatic captions (ASR) enabled in my settings and they are working well.  When we have a person providing CART, do I need to change my settings so the ASR captions don't interfere with the CART?  Or if I just don't turn the ASR on will that disable them for everyone else?
Thank you,
Marilyn

Marilyn Morse Weinhouse, Secretary
Hearing Loss Association of America - Denver Chapter
720 295-8581


CART and Automatic Captions

 

I have the automatic captions (ASR) enabled in my settings and they are working well.  When we have a person providing CART, do I need to change my settings so the ASR captions don't interfere with the CART?  Or if I just don't turn the ASR on will that disable them for everyone else?
Thank you,
Marilyn

Marilyn Morse Weinhouse, Secretary
Hearing Loss Association of America - Denver Chapter
720 295-8581


Practice Breakout Rooms in Zoom #zoom

 

All of these instructions are my own "trial and error" so if you find something doesn't work .... or works differently for you, PLEASE let me know...that is the way I learn this stuff
 

 

Practice Breakout Rooms

I attach two documents regarding my instructions with Breakout Rooms in Zoom. If you want to experiment with Breakout rooms, one idea is to add all of your devices to your Zoom meeting. I have an iPad and an iPhone so there were "three" of us...barely enough to play around with breakout rooms, but it did teach me the basics.

 

Better still, I thought I would have a zoom meeting just to play and practice with Breakout Rooms. My idea is to pass the "Host" around the group, at this meeting, and each person would be able to experience both what the participant "sees" and then also what the host "sees" and does--with us guiding the host through the steps. 

 

Right now I have it scheduled for Sunday afternoon on Jan 31st at 1 PM (Pacific Time)  for the weekend session and again on Monday morning on Feb 1st at 10 AM (Pacific Time) for weekdays. Both sessions would be doing the same thing. It would be good to read the  handout attached before the meeting and reviewing the videos at the bottom. 

 

So if you interested in playing with breakout rooms, you are welcome to join! Just send me your email and specify which meeting you want to attend. I will send you the zoom link about ½ hr before the meeting begins. 

--
Carolyn J. Odio
carolyn@...
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Telecoil and Other Legislation #Telecoil #Legislation

Wynne Whyman
 
Edited

David, Carolyn, Steve,

Here's the latest version of the compiled list of telecoil and other legislation, media mentions, and position statements. 

FYI, a few of the longer links, the URL is correct, hyperlink is broken with the EOL (end of line) character. If you have additions, revisions, or suggestions, please post or send me a private message in groups.io.

http://www.hearingloop.org/Telecoil_%20legislation_2020.pdf


Re: Hearing Aid Manufacturers Are NOT Adding Telecoil to their Rechargeable Hearing Aids #Telecoil

Stephen O. Frazier
 

David... There are more states with such laws than were listed earlier including g here in NM.  Their regs are all posted at www.ccanm.com.

Steve Frazier - Loop New Mexico



On January 22, 2021, at 7:50 AM, David A Bitters Sr <dabitters@...> wrote:


Can somebody in those states send me a copy of their laws/Bill so I can start one here in SC? 

Have a nice day,  David A Bitters


On Jan 22, 2021, at 9:31 AM, Carolyn Odio <carolyn@...> wrote:


I enclose a letter that addresses this very important subject:

 Robert Bishton <upstatehearingloops@...>Thu, Jan 21, 2021 at 4:51 PMTo: carolyn@...

 

Dear Carolyn,

I have been a Board Certified Hearing Instrument Specialist for nearly 30 years as well as a hearing loop installer for the past couple of years, I feel our biggest obstacle right now is this:

We have hearing aid manufacturers designing rechargeable RIC hearing aids w/o t-coils, nearly all of them. In 2019nearly 80% of all hearing aids dispensed were RICs and the vast majority of them rechargeable as well. 

For those that don't know, a RIC product is the popular small BTE model that has just the small wire with a dome that goes into the auditory canal. Some are dispensed with a mold for better fit and more gain. A standard BTE with a tube which is generally larger and more noticeable are much more likely to be available in rechargeable models but not always.

The problem is this... we have audiologists and hearing instrument specialists nationwide who simply are not addressing the t-coil when discussing options with their patients. The patients want rechargeable and instruments that are not noticeable. That's the RIC product.

In New York State as well as Florida, Arizona, Rhode Island, Utah and Delaware it is mandatory by law that we as dispensers discuss the t-coil and it's benefits prior to ordering hearing aids for patients. Several others are involved in legislation to include the discussion of t-coils when ordering hearing aids. 

We need to band together and write to all the hearing aid manufacturers and lobby to have 

t-coils built in to all rechargeable RIC products moving forward. Perhaps some of your members have the time to delve into this to see who we should write to at each manufacturer. 

I have attached a link to a letter I submitted to Hearing Review in March of 2019.

Letter

Yours truly,Robert Bishton, BC-HIS

Upstate Hearing Loops

315-941-0238

upstatehearingloops@gmail

https://www.upstatehearingloops.com 

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 




Re: Hearing Aid Manufacturers Are NOT Adding Telecoil to their Rechargeable Hearing Aids #Telecoil

David A Bitters Sr
 

Can somebody in those states send me a copy of their laws/Bill so I can start one here in SC? 

Have a nice day,  David A Bitters


On Jan 22, 2021, at 9:31 AM, Carolyn Odio <carolyn@...> wrote:


I enclose a letter that addresses this very important subject:

 Robert Bishton <upstatehearingloops@...>Thu, Jan 21, 2021 at 4:51 PMTo: carolyn@...

 

Dear Carolyn,

I have been a Board Certified Hearing Instrument Specialist for nearly 30 years as well as a hearing loop installer for the past couple of years, I feel our biggest obstacle right now is this:

We have hearing aid manufacturers designing rechargeable RIC hearing aids w/o t-coils, nearly all of them. In 2019nearly 80% of all hearing aids dispensed were RICs and the vast majority of them rechargeable as well. 

For those that don't know, a RIC product is the popular small BTE model that has just the small wire with a dome that goes into the auditory canal. Some are dispensed with a mold for better fit and more gain. A standard BTE with a tube which is generally larger and more noticeable are much more likely to be available in rechargeable models but not always.

The problem is this... we have audiologists and hearing instrument specialists nationwide who simply are not addressing the t-coil when discussing options with their patients. The patients want rechargeable and instruments that are not noticeable. That's the RIC product.

In New York State as well as Florida, Arizona, Rhode Island, Utah and Delaware it is mandatory by law that we as dispensers discuss the t-coil and it's benefits prior to ordering hearing aids for patients. Several others are involved in legislation to include the discussion of t-coils when ordering hearing aids. 

We need to band together and write to all the hearing aid manufacturers and lobby to have 

t-coils built in to all rechargeable RIC products moving forward. Perhaps some of your members have the time to delve into this to see who we should write to at each manufacturer. 

I have attached a link to a letter I submitted to Hearing Review in March of 2019.

Letter

Yours truly,Robert Bishton, BC-HIS

Upstate Hearing Loops

315-941-0238

upstatehearingloops@gmail

https://www.upstatehearingloops.com 

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Hearing Aid Manufacturers Are NOT Adding Telecoil to their Rechargeable Hearing Aids #Telecoil

 

I enclose a letter that addresses this very important subject:

 Robert Bishton <upstatehearingloops@...>Thu, Jan 21, 2021 at 4:51 PMTo: carolyn@...

 

Dear Carolyn,

I have been a Board Certified Hearing Instrument Specialist for nearly 30 years as well as a hearing loop installer for the past couple of years, I feel our biggest obstacle right now is this:

We have hearing aid manufacturers designing rechargeable RIC hearing aids w/o t-coils, nearly all of them. In 2019nearly 80% of all hearing aids dispensed were RICs and the vast majority of them rechargeable as well. 

For those that don't know, a RIC product is the popular small BTE model that has just the small wire with a dome that goes into the auditory canal. Some are dispensed with a mold for better fit and more gain. A standard BTE with a tube which is generally larger and more noticeable are much more likely to be available in rechargeable models but not always.

The problem is this... we have audiologists and hearing instrument specialists nationwide who simply are not addressing the t-coil when discussing options with their patients. The patients want rechargeable and instruments that are not noticeable. That's the RIC product.

In New York State as well as Florida, Arizona, Rhode Island, Utah and Delaware it is mandatory by law that we as dispensers discuss the t-coil and it's benefits prior to ordering hearing aids for patients. Several others are involved in legislation to include the discussion of t-coils when ordering hearing aids. 

We need to band together and write to all the hearing aid manufacturers and lobby to have 

t-coils built in to all rechargeable RIC products moving forward. Perhaps some of your members have the time to delve into this to see who we should write to at each manufacturer. 

I have attached a link to a letter I submitted to Hearing Review in March of 2019.

Letter

Yours truly,Robert Bishton, BC-HIS

Upstate Hearing Loops

315-941-0238

upstatehearingloops@gmail

https://www.upstatehearingloops.com 

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

Cheri Perazzoli WA
 

Thanks, Carolyn!

Cheri

 

From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of Carolyn Odio via groups.io
Sent: Monday, January 18, 2021 6:05 AM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

 

Followup on Zoom Request re: captions on iPad (Tickets Numbers 8139880 & 8198634)

 

I have written to the FCC and copied Barbara Kelly. I have attached the email here, as a pdf file.
--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at 
www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

 

Followup on Zoom Request re: captions on iPad (Tickets Numbers 8139880 & 8198634)

 

I have written to the FCC and copied Barbara Kelly. I have attached the email here, as a pdf file.
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


New typeface for low vision #Announcement

Ann Thomas, HLAA Brand Ambassador
 

The previous rule of thumb for text fonts for people with low vision was to use a san serif font for text.  The Braille Institute recently releases a new hybrid typeface that provides greater legibility and readability for low vision readers. It is called Atkinson Hyperlegibile and can be downloaded here:
https://brailleinstitute.org/freefont

 


Re: Zoom Meeting, scheduled by the Host, but the Host Does not Attend #zoom

 

Thanks for your input.

My Disclosure (smile): This is a collaborative document, so you can email me edits/corrections to it. Obviously, it is not professional...just "home grown" as it reflects my experience with trial and error. If you want a practice session, just let me know. That is where I learn the most. The most recent copy is below. (Remember to check the Last Update is in the footer.) Again I add 2 versions of the same document: pdf and word.
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Zoom Meeting, scheduled by the Host, but the Host Does not Attend #zoom

 


--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Captions cover Mouth (iPad) Zoom Ticket #8198634 #ZoomCaptions

 

From Austin Hooper (Zoom) Jan 13, 2021, 23:04 PST
Hi Carolyn,

After speaking with my colleagues, I regret to inform you that currently, there is no way to move the caption box and video thumbnail, and change the font size for captions on iOS devices. However, I'm more than happy to raise a feature request for these, as I think they would be a great feature to have for anyone utilizing an IPad.

I'd also like to apologize again for the delay in responses to this. I personally do not have access to an iPad, so it's difficult for me to test these features to ensure we have all of the right information. I also apologize for any inconvenience this may have caused in the interim.

Thanks!
Austin
=====================

To Austin Hooper (Zoom) Jan 14, 2020 7:52 PST

RE: Captions on the iPad that cover the video face of speaker Ticket# 8139880 & 8198634
 
Please do what you can...is there any other category to use? Obviously, to someone who lipreads this is a lot more than a "feature". Can you put it in a "fix" category? If not, then "features" is what it is going to be....
 
I appreciate your doing whatever can be done to move this forward. I am convinced it could be fixed, given enough resources. But I realize you are not in charge of resources. In the meantime I can pursue through the ADA channel (American for Disabilities Act).
 
Thanks so much for taking on this ticket even though you didn't have access to an iPad! (Seems like a management failure here--putting you in a position to work on a ticket about an iPad...with no access to an iPad!)
 
I can see you have done your best, considering the situation...so I appreciate that.
 
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 

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