Melanie

Has the host followed the setup requirements for Zoom captioning? See my reply to Wayne in the post below. Zoom is always changing and my suggestion to any administrator is to keep up to date on Zoom by reading the release notes for the updates.
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Alan Katsura
Moderator HLAA Tech Group

I will be emailing Zoom also but does anyone know why Zoom Business would or would not have automatic captions?  I am advocating for a book club I belong to.

Thanks,
Melanie
HLAA West Valley AZ

Wayne

Make sure your facilitator with the Pro version of Zoom has the latest release. There are two areas where you need to enable Zoom captions - the Zoom account administration and also within the meeting. The area to look at within the account administration is "Meeting Advanced."

Carolyn Odio has a post on captioning within Zoom including step by step video and corresponding documents, Zoom has incorporated Captions.
Go to the beginning of the thread to find her contribution. It is on the second page.
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Alan Katsura
Moderator HLAA Tech Group

Here is a sample of what the Zoom Live transcript captions look like. 

Great, thanks Alan. I’ll touch base with Rich and Sara and ask what they use.

Jaynie Kind
Peninsula Chapter 

Janie

We also have a GWN account and use various elements of it, but not their document, spreadsheet, and presentation programs. If I remember correctly, Rich Osborne from North Bay prefers not to use MS applications and I think I received a document from Sara Oser that had a .odt extension (open document format like Libre Office.) You can ask them if they use GWN. I will email you their addresses.
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Alan Katsura
Moderator HLAA Tech Group

Hi Carolyn

This is all I find on the subject. I'm sure you are already familiar with it.

Managing and viewing closed captioning – Zoom Help Center


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Alan Katsura
Moderator HLAA Tech Group

Thank you Alan for your reply about MailChimp and Microsoft 365 for Nonprofits. I assume you’re using Microsoft 365. I’m curious to hear if any chapters are using Google Workspace for Nonprofits?

Jaynie Kind
Peninsula Chapter

My experience is that Zoom Pro (paid Zoom) integrated Captions do not work inside the Zoom breakout rooms. Has that been your experience? I tried to confirm this info in the Zoom support page without success.
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Jaynie

Ann has us enrolled in Mailchimp. Mailchimp is free up to a certain usage level. You can get Microsoft 365 for Nonprofits through Techsoup - see the plan below. It includes the full-featured Outlook for desktop use. Your chapter receives ten free licenses so all officers can be on the same platform. 

Microsoft 365 Business Premium 10 free licenses $5.00/user/month for additional licenses

Most suitable for small and mid-sized nonprofits with up to 300 users that need Windows and Office desktop applications Upgrade to Windows 10 Pro with Windows 10 Business add-on included Office desktop applications for PC and Mac included, with apps for tablets and phones Includes a simplified management console for setting device and data policies Provides cloud-based access to Office applications, email, instant messaging, HD video conferencing, 1 TB personal file storage and sharing, security features, and more

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Alan Katsura
Moderator HLAA Tech Group

P.S. We use five email addresses for our chapter (membership@..., info@, ALD@, etc.) and then forward those emails to the appropriate people in the chapter...

Jaynie Kind
HLAA Peninsula Chapter

Hi All,

Our chapter used to use GoDaddy web services for our email. Then GoDaddy decided to get out of that business and transferred us to Outlook on the Web. This version of Outlook is extremely basic (who wants distribution lists with names in the list sorted by first name?!)

Our website is through HLAA-CA so we don’t have that to worry about, I don’t think.

We can keep our domain (hearinglosspen.org) from GoDaddy. 

We could either pay for a more robust version of Outlook (via TechSoup) or look at another email platform. Any suggestions? Warnings? Future considerations? Someday it might be nice to use MailChimp or something like that...

I’m curious what other chapters are using for their email...

Thanks,
Jaynie Kind
HLAA Peninsula Chapter 

Happy 2021! 

Everyone goes through software updates, and I guess that most of us do not bother reviewing those boring release notes. After a few surprises with Zoom, I have concluded that I should do this - at least with Zoom. The current Windows and macOS release 5.4.7 (December 21, 2020) is a manual download. There are a couple of changes that affect most of our meetings. The Raise Hand feature has been moved to Reaction in the menu bar. Hosts and co-hosts can now utilize this feature. We had issues when the host or co-host had something to contribute in a meeting and had to either talk over someone or wave their hand wildly to get noticed.

Something that we discovered as people were trying to access our meeting this morning was a dialog box asking registrants to log into the meeting using the email address they used for registration and password. This is part of Zoom's latest security method. I think it affects only those meetings that have been scheduled as recurring and maybe in advance. Everyone should check their current meeting settings - if not now, then when you update. 

This setting is in your Zoom Account, where you set up your meetings.



Unless your settings allow you to uncheck "Require authentication to join: Sign in to Zoom," the only way we found to work around this is to create a new meeting. If you have already sent/publish invitations - well, we leave that up to you on how you will handle that issue. 

Previous updates included a feature in the Host's meeting Security features that allows suspending all participant activities. A few chapters had their meetings interrupted by intruders. This feature allows for the suspension of the meeting until you can remove the unwanted participants. 

Additional information:
Since you are reading this, you probably have your chapter members using old versions (possibly with security issues) of Zoom. You may be asked, "How do I update Zoom?" This is simple on mobile devices (iOs and Android). Go to the App or Play store and pretend you are going to install Zoom. Instead of seeing an installation button, you will find an Update button. For desktops and laptops, use this link to download a pdf file from my OneDrive. I hope this helps.

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Alan Katsura
Moderator HLAA Tech Group

Zoom update 5.4.7 changed the location of the raise hand feature. It moved from the Participants icon to the Reactions icon. Host and co-host can also now raise hand.

Wonderful to have all this information..thanks so much. I have a LOT to learn.  I edit the video in YouTube Studio as you can cut out parts (not add parts) to it. I use the MAC iMovie application to add any parts. For many videos, I add punctuation to the YouTube captions. I like saving the recording to my computer, loading them to YouTube (Unlisted, using a link) and then deleting them from my computer. But I need to digest all your suggestions above. Thank you so much for sharing!
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