Date   

Re: Zoom Acting Crazy After 5.7.7 Release #zoom

 

Another way to update your zoom (for PC's and Mac Computers) is to go here:
https://zoom.us/download

--click on "Zoom Client for Meetings" Download button
(You will know what version you are updating to, as it states it there)
--Once downloaded, click on the download package (I have a Mac & the name of it is "Zoom.pkg")
--follow instructions to install the software
--If it asks you for your password. it is the password you use to open your computer
--At the end of the process, I move the installer to "trash"
You should get a green checkmark, that indicates success
For me it takes less than a minute to do it.

=============

 If you are curious about what version you are on, do the following:

1) click the zoom icon (blue with white video camera) 
2) be sure you are on the HOME page tab (see top)
3) click on the tiny gear at top right corner
4) click on the Statistics (menu on left)
5) at bottom will be the version you are running on
-

Carolyn J. Odio
HLAA Washington
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Hearing Loss Association of America - Welcome Back, HLAA Chapters and State Organizations! #hlaanews

HLAATech@hlaagroups.hearingloss.org Integration <HLAATech@...>
 

Welcome Back, HLAA Chapters and State Organizations!

By Carla Beyer-Smolin

Dear Chapter and State Leaders, Welcome back to a brand new season! There is lots of exciting activity in the HLAA Community. HLAA Chapters and State organizations continue to be resilient,...

Blog content summary only, click the Blog Title to Read More...


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Julie Olson HLAA in Wisconsin/Appleton
 

Thanks Alan.  We held our chapter meeting last night on Zoom. The chapter owns and pays for the basic Pro Program. We had all the same issues that the CA chapter had last week. People were let in, everything went well for a while, then all of a sudden it started. People froze, I was a co-host and lost all the controls so could not exit the meeting to reenter. I had been letting people in from the waiting room, and all of a sudden that option disappeared. Not chat either. A couple others were stuck in the meeting at the end and could not leave until the host shut the meeting down.  I think the host had full control most of the time.  It was crazy, but we handled it. We did tell everyone who was there to update their Zoom program. Most of them only use Zoom to attend our meetings and don’t use it personally.  The interesting part was that everyone could hear the speakers most of the time, but some couldn’t see them. We have a CART provider, and her captions were visible to everyone.  On my screen I had all the participants, but no indicator of who was speaking. Also no ability to mute/unmute myself.  Needless to say this was frustrating but the program went on. Our CI group meets next week. We use ASR captions for that. It will be interesting to see how that goes.

 

One thing I’m wondering:  The Zoom program is in our chapter’s name and e-mail address. Three of us have access to that e-mail account and can set up a Zoom meeting. All three of us were at last night’s meeting. I’m wondering if that might be a problem. Two were co-hosts, while one was host.

 

Julie Olson

julieo@...

 

From: HLAATech@... [mailto:HLAATech@...] On Behalf Of Alan Katsura, Moderator, CA Diablo Valley Chapter
Sent: Tuesday, September 14, 2021 11:12 AM
To: HLAATech@...
Subject: Re: [HLAATech] Zoom Acting Crazy After 5.7.7 Release #zoom

 

Julie

Look at Louise's post in this thread on how to check for updates. Zoom, at least in its desktop app, will force an update if none has been done in the previous nine months. When you log into Zoom, if there is an update available, it will be either a mandatory or optional update. You have to install the mandatory update before proceeding. Optional updates are minor revisions to the app. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group


Hearing Loss Association of America - Join Me When the Stars Come out on September 23 #hlaanews

HLAATech@hlaagroups.hearingloss.org Integration <HLAATech@...>
 

Join Me When the Stars Come out on September 23

By Tim Browning

Barbara Kelley Executive Director Hearing Loss Association of America. Follow Barbara on Twitter: @BKelley_HLAA “Stargazing is a free, constantly changing show that allows for great conversation and...

Blog content summary only, click the Blog Title to Read More...


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Alan Katsura, Moderator, CA Diablo Valley Chapter
 

Julie

Look at Louise's post in this thread on how to check for updates. Zoom, at least in its desktop app, will force an update if none has been done in the previous nine months. When you log into Zoom, if there is an update available, it will be either a mandatory or optional update. You have to install the mandatory update before proceeding. Optional updates are minor revisions to the app. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

John Woodgate
 

So one bug was an electronic horse-fly!

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-09-12 23:44, Tony Ferack wrote:
It's almost funny that the release notes for Zoom V 5.7.8 says "Minor bug fixes".  The problems that were experienced were a real pain.
Tony

On Sat, Sep 11, 2021 at 9:14 PM Alan Katsura, Moderator, CA Diablo Valley Chapter <akatsura@...> wrote:
If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group

Virus-free. www.avg.com


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Tony Ferack
 

It's almost funny that the release notes for Zoom V 5.7.8 says "Minor bug fixes".  The problems that were experienced were a real pain.
Tony


On Sat, Sep 11, 2021 at 9:14 PM Alan Katsura, Moderator, CA Diablo Valley Chapter <akatsura@...> wrote:
If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Char Sivertson, CA <charlenesivertson@...>
 

I have to check for updates every time I Zoom since they are doing so many of them, It is weird that there is no auto update or auto notification of updates in Zoom. Weird.

Char

On Sun, Sep 12, 2021 at 11:43 AM Louise Smith <lsmith77025@...> wrote:
I use the "check for updates" feature.
Open Zoom
Click on your picture / your profile
image.png
See "Check for Updates" 4 from the bottom.
I do have a "paid" version at the lowest level.

Louise Smith



On Sun, Sep 12, 2021 at 11:48 AM Julie Olson HLAA in Wisconsin/Appleton <julieo@...> wrote:

Thank you Alan. We have used both Google Meets and Zoom during the past 2 years. We’ve decided to purchase the Zoom Pro program for the chapter because it just seems to work better for us.  Admittedly, it has taken time and practice to figure out how to use it the best possible way, but we’re very happy with it.  In fact, our non-brand specific Cochlear Implant support group has decided to use it regularly, rather than go back to in person meetings. It’s been extremely helpful to bring in people from outlying areas.

 

Our regional technical college has started offering ‘senior’ programs for people who want to learn more about Zoom before hopping on board. We hope that will help. We have lost some members during the pandemic crisis, but have gained some as well. We look forward to holding in person meetings as soon as we can, but I believe we will also incorporate some meetings on Zoom each year so we can expand our program possibilities and extend our outreach.

 

That said, it’s been interesting. I attended the meeting last week where you had problems with Zoom. It was definitely interesting to see that happen at a meeting held by the very people in California who have been such leaders in using Zoom. (Thank you for that, by the way.)  We’ve had our glitches. I’ve closed a meeting by hitting the wrong ‘button’. We’ve found that we have to teach and re teach a lot of things, but in the end it has been well worth it.

 

Thank you for staying on top of this for all of us.   One question:  I’ve not been able to upgrade my Zoom account unless I get a message from Zoom to do so.  That happens fairly often, and I do update when I get that message.  I tried to find a way to upgrade by going into the Zoom site, but did not find a way to do that.  Any thoughts on that?

 

Again, thank you for all you do out there. So glad we have the means to communicate via the internet.  LOL. I go way back to the 80s as a member of the national SHHH Board of Trustees when we had to use regular mail between meetings to communicate. Eventually e-mail was available but so many people refused to try it. A few people even dropped off the board because of this. For those of us who worked to learn it, it streamlined everything we were doing…as you can imagine. Hard to sit back and realize all that has occurred electronically since the good old days!

 

Julie Olson

HLAA in Wisconsin

 

From: HLAATech@... <HLAATech@...> On Behalf Of Alan Katsura, Moderator, CA Diablo Valley Chapter
Sent: Saturday, September 11, 2021 8:14 PM
To: HLAATech@...
Subject: [HLAATech] Zoom Acting Crazy After 5.7.7 Release #zoom

 

If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Louise Smith
 

I use the "check for updates" feature.
Open Zoom
Click on your picture / your profile
image.png
See "Check for Updates" 4 from the bottom.
I do have a "paid" version at the lowest level.

Louise Smith



On Sun, Sep 12, 2021 at 11:48 AM Julie Olson HLAA in Wisconsin/Appleton <julieo@...> wrote:

Thank you Alan. We have used both Google Meets and Zoom during the past 2 years. We’ve decided to purchase the Zoom Pro program for the chapter because it just seems to work better for us.  Admittedly, it has taken time and practice to figure out how to use it the best possible way, but we’re very happy with it.  In fact, our non-brand specific Cochlear Implant support group has decided to use it regularly, rather than go back to in person meetings. It’s been extremely helpful to bring in people from outlying areas.

 

Our regional technical college has started offering ‘senior’ programs for people who want to learn more about Zoom before hopping on board. We hope that will help. We have lost some members during the pandemic crisis, but have gained some as well. We look forward to holding in person meetings as soon as we can, but I believe we will also incorporate some meetings on Zoom each year so we can expand our program possibilities and extend our outreach.

 

That said, it’s been interesting. I attended the meeting last week where you had problems with Zoom. It was definitely interesting to see that happen at a meeting held by the very people in California who have been such leaders in using Zoom. (Thank you for that, by the way.)  We’ve had our glitches. I’ve closed a meeting by hitting the wrong ‘button’. We’ve found that we have to teach and re teach a lot of things, but in the end it has been well worth it.

 

Thank you for staying on top of this for all of us.   One question:  I’ve not been able to upgrade my Zoom account unless I get a message from Zoom to do so.  That happens fairly often, and I do update when I get that message.  I tried to find a way to upgrade by going into the Zoom site, but did not find a way to do that.  Any thoughts on that?

 

Again, thank you for all you do out there. So glad we have the means to communicate via the internet.  LOL. I go way back to the 80s as a member of the national SHHH Board of Trustees when we had to use regular mail between meetings to communicate. Eventually e-mail was available but so many people refused to try it. A few people even dropped off the board because of this. For those of us who worked to learn it, it streamlined everything we were doing…as you can imagine. Hard to sit back and realize all that has occurred electronically since the good old days!

 

Julie Olson

HLAA in Wisconsin

 

From: HLAATech@... <HLAATech@...> On Behalf Of Alan Katsura, Moderator, CA Diablo Valley Chapter
Sent: Saturday, September 11, 2021 8:14 PM
To: HLAATech@...
Subject: [HLAATech] Zoom Acting Crazy After 5.7.7 Release #zoom

 

If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group


Re: Zoom Acting Crazy After 5.7.7 Release #zoom

Julie Olson HLAA in Wisconsin/Appleton
 

Thank you Alan. We have used both Google Meets and Zoom during the past 2 years. We’ve decided to purchase the Zoom Pro program for the chapter because it just seems to work better for us.  Admittedly, it has taken time and practice to figure out how to use it the best possible way, but we’re very happy with it.  In fact, our non-brand specific Cochlear Implant support group has decided to use it regularly, rather than go back to in person meetings. It’s been extremely helpful to bring in people from outlying areas.

 

Our regional technical college has started offering ‘senior’ programs for people who want to learn more about Zoom before hopping on board. We hope that will help. We have lost some members during the pandemic crisis, but have gained some as well. We look forward to holding in person meetings as soon as we can, but I believe we will also incorporate some meetings on Zoom each year so we can expand our program possibilities and extend our outreach.

 

That said, it’s been interesting. I attended the meeting last week where you had problems with Zoom. It was definitely interesting to see that happen at a meeting held by the very people in California who have been such leaders in using Zoom. (Thank you for that, by the way.)  We’ve had our glitches. I’ve closed a meeting by hitting the wrong ‘button’. We’ve found that we have to teach and re teach a lot of things, but in the end it has been well worth it.

 

Thank you for staying on top of this for all of us.   One question:  I’ve not been able to upgrade my Zoom account unless I get a message from Zoom to do so.  That happens fairly often, and I do update when I get that message.  I tried to find a way to upgrade by going into the Zoom site, but did not find a way to do that.  Any thoughts on that?

 

Again, thank you for all you do out there. So glad we have the means to communicate via the internet.  LOL. I go way back to the 80s as a member of the national SHHH Board of Trustees when we had to use regular mail between meetings to communicate. Eventually e-mail was available but so many people refused to try it. A few people even dropped off the board because of this. For those of us who worked to learn it, it streamlined everything we were doing…as you can imagine. Hard to sit back and realize all that has occurred electronically since the good old days!

 

Julie Olson

HLAA in Wisconsin

 

From: HLAATech@... <HLAATech@...> On Behalf Of Alan Katsura, Moderator, CA Diablo Valley Chapter
Sent: Saturday, September 11, 2021 8:14 PM
To: HLAATech@...
Subject: [HLAATech] Zoom Acting Crazy After 5.7.7 Release #zoom

 

If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group


Zoom Acting Crazy After 5.7.7 Release #zoom

Alan Katsura, Moderator, CA Diablo Valley Chapter
 

If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group


Re: personal amplifier app?

 

I would love to use Live Listen, but it appears Phonak is the only hearing aid it doesn’t work with.

I tested HeardThat (Which I think is the name.) because they had a free app for people to test it and report to them. I did, and reported. It deadens background noise and works amazingly well. The downside it that there is frequently static.   They agreed and were going to fix it. I said I would report on it again, but when I tried it was no longer free.

Carol Agate

On Sep 7, 2021, at 6:48 PM, Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:

Has anyone successfully used an app as a personal amplifier?


personal amplifier app?

Ann Thomas, HLAA Brand Ambassador
 

Has anyone successfully used an app as a personal amplifier?


Hearing Loss Association of America - How to View Award-Winning Hearing Loss Documentary “We Hear You” #hlaanews

HLAATech@hlaagroups.hearingloss.org Integration <HLAATech@...>
 

How to View Award-Winning Hearing Loss Documentary “We Hear You”

By Carrie Johnson

Carrie Johnson Director of Communications Hearing Loss Association of America Lights . . . camera . . . action! HLAA is hosting an exclusive “We Hear You” Zoom Event featuring a Talkback with the...

Blog content summary only, click the Blog Title to Read More...


Hearing Loss Association of America - Missing Lily #hlaanews

HLAATech@hlaagroups.hearingloss.org Integration <HLAATech@...>
 

Missing Lily

By Kevin Franck

Kevin H. Franck, Ph.D Chair of the HLAA Board of Directors. I had a dog named Lily – a cockapoo (though in Australia they’d call her a spoodle). She passed away recently. Like many of you who have...

Blog content summary only, click the Blog Title to Read More...


Re: I don’t TYPE very well ! and My Doctor can’t TYPE

Walt Beam, Monterey, CA
 

Denice, Thanks 
 I’m getting my feet wet with Ann Tjomas



On Aug 30, 2021, at 1:07 PM, HLAA Western Colorado <hlaawco@...> wrote:


Walt, there are a couple of ways to get speech to text on a computer. The first is an app that is built into Windows Ease of Access called Speech Recognition. You can als get Dragon NaturallySpeaking which will convert what you say into words. I hope this helps. On your phone, when you are ready to type a message, tap the microphone and it will display what you are saying in words. 

Denice Roberts

On Fri, Aug 27, 2021 at 1:22 PM Walt Beam, Monterey, CA <beambythebay@...> wrote:
Dear HLAA  
BUT my Dr. doesn’t need to type !
He speaks !  into  a microphone and
the text gets displayed on the screen !!
That is the  kind of  Speech to Text I want to use.
 Where. Is this??  (This is not about caption)
Why do I have to type with one finger ??
Thank You for reading this. 🎶
Walter Beam   831 402 8966


Re: I don’t TYPE very well ! and My Doctor can’t TYPE

HLAA Western Colorado
 

Walt, there are a couple of ways to get speech to text on a computer. The first is an app that is built into Windows Ease of Access called Speech Recognition. You can als get Dragon NaturallySpeaking which will convert what you say into words. I hope this helps. On your phone, when you are ready to type a message, tap the microphone and it will display what you are saying in words. 

Denice Roberts


On Fri, Aug 27, 2021 at 1:22 PM Walt Beam, Monterey, CA <beambythebay@...> wrote:
Dear HLAA  
BUT my Dr. doesn’t need to type !
He speaks !  into  a microphone and
the text gets displayed on the screen !!
That is the  kind of  Speech to Text I want to use.
 Where. Is this??  (This is not about caption)
Why do I have to type with one finger ??
Thank You for reading this. 🎶
Walter Beam   831 402 8966


Re: I don’t TYPE very well ! and My Doctor can’t TYPE

Ann Thomas, CA Diablo Valley Chapter
 

The type of app you are looking for is called an automatic speech recognition (ASR) captioning app. An app using ASR does not require a live Captioner to type what is spoken.


Re: Speech to. Text for iPhones

Glenda Philio
 

Thank you Jaynie. I will pass on that tip. Glenda


On Wed, Aug 25, 2021, 7:41 PM Jaynie Kind, CA Peninsula Chapter <jwkind2000@...> wrote:
Hi Glenda,

Sorry to hear about your daughter’s arm. I have an iMac and bought a mic that plugged into it. When my voice is close to the mic, the captions from speech-to-text are a lot better. 

Yes, my understanding is Olelo is for people with hearing loss. You can google it to confirm. 

Jaynie Kind
Peninsula Chapter

On Aug 25, 2021, at 1:17 PM, Glenda Philio <philiofam@...> wrote:


Is olelo only for people with hearing loss? I'm asking because my daughter recently broke her dominant arm and is having difficulty using her phone/computer for the next 10-12 weeks. I suggested speech to text for emails etc but she thinks it's unreliable. She uses Mac products.

On Tue, Aug 24, 2021, 7:48 PM Carolyn Odio <carolyn@...> wrote:
I am testing olelo for iPhone captions.

Advantage: I like that it captions both sides of the conversation whereas InnoCaption only captions one side of the conversation (incoming).  

Disadvantages: I am finding some downsides of olelo -- as it is fairly new.
1) It does not alert you when you have voicemail (they are working on that...) so you have to check your voicemail on a regular basis.
2) Also I have to do a "workaround" to share the conversation as they don't have that icon to share it. Olelo does provide a transcript showing both sides of the conversation. My workaround is to video record the transcript as I scroll down it--I use "Screenshot" on the Mac to do this. 

But for the moment I am going to stick with olelo as its main advantage is so important to me....especially on important calls like financial, etc.

Here is the website for it:
https://www.machinegenius.com/

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Re: Creating Accessible Digital Zoom Meetings – Resource from Inclusion Works #zoom

HLAA Colorado Springs <HLAAColoradoSprings@...>
 

Really helpful information!  Thanks, Wynne. -Vickie

 

Sent from Mail for Windows

 

From: Wynne Whyman
Sent: Wednesday, August 25, 2021 8:27 PM
To: HLAATech@...
Subject: [HLAATech] Creating Accessible Digital Zoom Meetings – Resource from Inclusion Works #zoom

 

Best Known Methods for Creating Accessible Digital Zoom Meetings

Great resource!

https://disabilityin.org/resource/creating-accessible-digital-zoom-meetings-resource-from-inclusion-works/

 

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