If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group

I use the "check for updates" feature.

Open Zoom

Click on your picture / your profile

See "Check for Updates" 4 from the bottom.

I do have a "paid" version at the lowest level.

Louise Smith

On Sun, Sep 12, 2021 at 11:48 AM Julie Olson HLAA in Wisconsin/Appleton <julieo@...> wrote:

Thank you Alan. We have used both Google Meets and Zoom during the past 2 years. We’ve decided to purchase the Zoom Pro program for the chapter because it just seems to work better for us.  Admittedly, it has taken time and practice to figure out how to use it the best possible way, but we’re very happy with it.  In fact, our non-brand specific Cochlear Implant support group has decided to use it regularly, rather than go back to in person meetings. It’s been extremely helpful to bring in people from outlying areas.

 

Our regional technical college has started offering ‘senior’ programs for people who want to learn more about Zoom before hopping on board. We hope that will help. We have lost some members during the pandemic crisis, but have gained some as well. We look forward to holding in person meetings as soon as we can, but I believe we will also incorporate some meetings on Zoom each year so we can expand our program possibilities and extend our outreach.

 

That said, it’s been interesting. I attended the meeting last week where you had problems with Zoom. It was definitely interesting to see that happen at a meeting held by the very people in California who have been such leaders in using Zoom. (Thank you for that, by the way.)  We’ve had our glitches. I’ve closed a meeting by hitting the wrong ‘button’. We’ve found that we have to teach and re teach a lot of things, but in the end it has been well worth it.

 

Thank you for staying on top of this for all of us.   One question:  I’ve not been able to upgrade my Zoom account unless I get a message from Zoom to do so.  That happens fairly often, and I do update when I get that message.  I tried to find a way to upgrade by going into the Zoom site, but did not find a way to do that.  Any thoughts on that?

 

Again, thank you for all you do out there. So glad we have the means to communicate via the internet.  LOL. I go way back to the 80s as a member of the national SHHH Board of Trustees when we had to use regular mail between meetings to communicate. Eventually e-mail was available but so many people refused to try it. A few people even dropped off the board because of this. For those of us who worked to learn it, it streamlined everything we were doing…as you can imagine. Hard to sit back and realize all that has occurred electronically since the good old days!

 

Julie Olson

HLAA in Wisconsin

 

From: HLAATech@... <HLAATech@...> On Behalf Of Alan Katsura, Moderator, CA Diablo Valley Chapter
Sent: Saturday, September 11, 2021 8:14 PM
To: HLAATech@...
Subject: [HLAATech] Zoom Acting Crazy After 5.7.7 Release #zoom

 

If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group

Thank you Alan. We have used both Google Meets and Zoom during the past 2 years. We’ve decided to purchase the Zoom Pro program for the chapter because it just seems to work better for us.  Admittedly, it has taken time and practice to figure out how to use it the best possible way, but we’re very happy with it.  In fact, our non-brand specific Cochlear Implant support group has decided to use it regularly, rather than go back to in person meetings. It’s been extremely helpful to bring in people from outlying areas.

 

Our regional technical college has started offering ‘senior’ programs for people who want to learn more about Zoom before hopping on board. We hope that will help. We have lost some members during the pandemic crisis, but have gained some as well. We look forward to holding in person meetings as soon as we can, but I believe we will also incorporate some meetings on Zoom each year so we can expand our program possibilities and extend our outreach.

 

That said, it’s been interesting. I attended the meeting last week where you had problems with Zoom. It was definitely interesting to see that happen at a meeting held by the very people in California who have been such leaders in using Zoom. (Thank you for that, by the way.)  We’ve had our glitches. I’ve closed a meeting by hitting the wrong ‘button’. We’ve found that we have to teach and re teach a lot of things, but in the end it has been well worth it.

 

Thank you for staying on top of this for all of us.   One question:  I’ve not been able to upgrade my Zoom account unless I get a message from Zoom to do so.  That happens fairly often, and I do update when I get that message.  I tried to find a way to upgrade by going into the Zoom site, but did not find a way to do that.  Any thoughts on that?

 

Again, thank you for all you do out there. So glad we have the means to communicate via the internet.  LOL. I go way back to the 80s as a member of the national SHHH Board of Trustees when we had to use regular mail between meetings to communicate. Eventually e-mail was available but so many people refused to try it. A few people even dropped off the board because of this. For those of us who worked to learn it, it streamlined everything we were doing…as you can imagine. Hard to sit back and realize all that has occurred electronically since the good old days!

 

Julie Olson

HLAA in Wisconsin

 

From: HLAATech@... <HLAATech@...> On Behalf Of Alan Katsura, Moderator, CA Diablo Valley Chapter
Sent: Saturday, September 11, 2021 8:14 PM
To: HLAATech@...
Subject: [HLAATech] Zoom Acting Crazy After 5.7.7 Release #zoom

 

If anyone experienced problems after updating to Zoom version 5.7.7, Zoom released 5.7.8, which seems to fix all the crazies that happened after the .7 update. Issues ran the gamut from freezing, random blocks of various colors appearing on the screen, unable to control anything within the Zoom environment, including leaving the meeting. The latest release came on Friday, 9/10. From what I and others experienced, this seemed to affect PC users. 
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group

Dear HLAA  
BUT my Dr. doesn’t need to type !
He speaks !  into  a microphone and
the text gets displayed on the screen !!
That is the  kind of  Speech to Text I want to use.
 Where. Is this??  (This is not about caption)
Why do I have to type with one finger ??
Thank You for reading this. 🎶
Walter Beam   831 402 8966

Hi Glenda,

Sorry to hear about your daughter’s arm. I have an iMac and bought a mic that plugged into it. When my voice is close to the mic, the captions from speech-to-text are a lot better. 

Yes, my understanding is Olelo is for people with hearing loss. You can google it to confirm. 

Jaynie Kind

Peninsula Chapter

On Aug 25, 2021, at 1:17 PM, Glenda Philio <philiofam@...> wrote:



Is olelo only for people with hearing loss? I'm asking because my daughter recently broke her dominant arm and is having difficulty using her phone/computer for the next 10-12 weeks. I suggested speech to text for emails etc but she thinks it's unreliable. She uses Mac products.

On Tue, Aug 24, 2021, 7:48 PM Carolyn Odio <carolyn@...> wrote:

I am testing olelo for iPhone captions.

Advantage: I like that it captions both sides of the conversation whereas InnoCaption only captions one side of the conversation (incoming).  

Disadvantages: I am finding some downsides of olelo -- as it is fairly new.
1) It does not alert you when you have voicemail (they are working on that...) so you have to check your voicemail on a regular basis.
2) Also I have to do a "workaround" to share the conversation as they don't have that icon to share it. Olelo does provide a transcript showing both sides of the conversation. My workaround is to video record the transcript as I scroll down it--I use "Screenshot" on the Mac to do this. 

But for the moment I am going to stick with olelo as its main advantage is so important to me....especially on important calls like financial, etc.

Here is the website for it:
https://www.machinegenius.com/

--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503