Julie, what device are you using for this zoom? (Of course can't move captions on iPad or iPhone, to my knowledge) I noticed zoom puts out updates...sometimes several a week. So I would just be sure y

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Here’s what happened to me: I have a Paid Otter and a Paid Zoom. I also requested to be a beta tester, but never garnered a reply. Lo and behold one day, I noticed the live transcribe button and prest

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I just attended a meeting with the new Zoom captioning and it did exceptionally well. Are there any hints as to whose ASR system is behind the curtain? Bruce Nelson HLAA Rochester NY Chapter

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My captions come up in a white frame and then a black box with red don't. I am trying to find a setting for that. Thanks! Wayne Giese Morganton, NC

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Julie, I use a "telecoil" solution. Telecoil is like having "noise cancelling headphones built into my hearing aids". I have two hearing aid settings--one is noise cancelling and the other allows the

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Carolyn, you said earlier that you use a headset with microphone on Zoom. Can you please tell us what headset you use? I’ve been told that my audio sometimes fades out on Zoom. I have an old Radio Sha

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Hi Julie, Zoom about month or so ago gave us the ability to move the caption box. If you mouse over the caption box with your cursor you will see a white hand appear. Right click on the caption box an

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I see 👍🏼

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I have tried this and it does not work for me. When I put the cursor over the captions, it changes to a hand so I expected to be able to move the caption but it does not have any effect. I have tried

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Thanks Dan. That isn’t the problem. Moving the captions works great during the live Zoom meeting. I’m referring to the saved for replay one; the recording. Not possible to move it on that. Julie

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Julie, the other thing that makes a big difference is to update your operating system! Usually you go to the upper left corner, click on the icon (such as Chrome, Safari, Firefox etc) and click on "Ab

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Sorry...I don't know how to edit my posts... So, in my case I go to the Apple Icon (Mac), click on that and then on "About..." to update my operating system. The previous note was to update your brows

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Captions Tip: I use the "Show Subtitles" option for the Speaker View in Zoom. I turn off the captions "Hide Subtitles" and use the "View Full Transcript" for the Gallery View in Zoom. This is useful f

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I am attaching a pdf file, so that you can see the Zoom support response and my response to it. This will make it easier for you to enlarge the text. We may be getting some "traction" here...

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Sharing an experience with Zoom captions: Last Friday I participated on Mayo Clinic Connect mentor’s discussion. The captions worked well. Everyone was impressed. I think only 3 of the group need them

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The feature I spoke of is on my laptop that is running windows. Make sure you are running the latest version of zoom. If that doesn’t fix it I am not sure what the problem is especially since the whit

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It worked for me, but only up or down. I could not move the captions to the side. Up worked better than down for me.

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My concern was not about the actual Zoom meeting. It was about the recorded version. I could move the captions during the meeting, but when viewing/listening to the recorded version, they were immovab

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I’m using a 6 month old Lenovo laptop. Julie

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George and Carolyn, Thanks for this update. I am following this closely as I have been advocating with many organizations and agencies to include this option. Many groups have paid Zoom accounts, but

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