Zoom has incorporated Captions #ZoomCaptions


 

On Mon, Dec 14, 2020 at 08:16 AM, Carolyn Odio wrote:
CLA7v2 neckloop is both a mic and a "headset". Here is the link from Harris Communication saying to contact them re: suggestions (since it is not being produced) Harris Communications
Especially Important to wear it close to your mouth for effectiveness!





 
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Julie Olson HLAA in Wisconsin/Appleton
 

Thank you again Carolyn. I responded to your personal message prior to seeing this one.  Neckloops are wonderful. I actually bought 5 of them on eBay this summer for $11 each, and have given them to people who have never tried them to use.  I’ve never found the M/T feature helpful because of even a small bit of background noise. So, when I use the neckloop on my computer it brings great sound to me from others, but I can’t hear myself and tend to talk louder than I should.

 

I’m looking for a device that will allow me to hear and also to project. In other words something with a microphone connected to it.  Like the headphones that have a microphone that some people are using. It just has to be capable of being used with my CI processor and my HA. Not sure I would use telecoils if the ear muff would allow sound via my personal devices.

 

I was prepared to call Best Buy to purchase such a device if it exists. We have a Zoom social for our HLAA chapter this evening. Since I’ve been told that my internal computer mike doesn’t project well, I thought I’d try to remedy that.  The external mike I have cuts off sound coming in from others. That is an old Radio Shack mike. Works great for others to hear me, but I want to hear them too. J

 

Will figure this out. I appreciate everyone’s input.

 

Julie Olson

HLAA in Wisconsin

 

From: HLAATech@groups.io [mailto:HLAATech@groups.io] On Behalf Of Carolyn Odio
Sent: Monday, December 14, 2020 10:16 AM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Zoom has incorporated Captions

 

Julie, I use a "telecoil" solution. Telecoil is like having "noise cancelling headphones built into my hearing aids". I have two hearing aid settings--one is noise cancelling and the other allows the background noise.

I use a ClearSounds CLA7v2 neckloop with a standard 25 foot audio cord. I plug it in to whatever device I need to hear -- computer, iPhone (newer iPhone needs a $5 adapter), TV, and any device that has a standard headphone jack. I use it for all computer zoom calls. I will send more info to your email. This is a non-bluetooth solution since 1) my TV does not have bluetooth and 2) bluetooth can have it's own connection problems. Cost: $30 for the neckloop (costs more now, if you can even find it); $11 for the audio cord; and telecoil installed in my hearing aids at no additional cost. Great cost & great sound both in and out.

The California Mid-Peninsula HLAA Chapter had a "Connections" meeting (once a month dealing with technology). We discussed this issue and here are additional solutions:

1) Here is Eliot's contribution:
"The device I described is the Sennheiser Model TR820.This model is several years old, so there may be a newer version available." Link to Amazon: Sennheiser

2) Here is a mic recommended by Jaynie: Blue Yeti Mic

I am sure others on this stream will  have more recommendations...
--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


 

Julie, I use a "telecoil" solution. Telecoil is like having "noise cancelling headphones built into my hearing aids". I have two hearing aid settings--one is noise cancelling and the other allows the background noise.

I use a ClearSounds CLA7v2 neckloop with a standard 25 foot audio cord. I plug it in to whatever device I need to hear -- computer, iPhone (newer iPhone needs a $5 adapter), TV, and any device that has a standard headphone jack. I use it for all computer zoom calls. I will send more info to your email. This is a non-bluetooth solution since 1) my TV does not have bluetooth and 2) bluetooth can have it's own connection problems. Cost: $30 for the neckloop (costs more now, if you can even find it); $11 for the audio cord; and telecoil installed in my hearing aids at no additional cost. Great cost & great sound both in and out.

The California Mid-Peninsula HLAA Chapter had a "Connections" meeting (once a month dealing with technology). We discussed this issue and here are additional solutions:

1) Here is Eliot's contribution:
"The device I described is the Sennheiser Model TR820.This model is several years old, so there may be a newer version available." Link to Amazon: Sennheiser

2) Here is a mic recommended by Jaynie: Blue Yeti Mic

I am sure others on this stream will  have more recommendations...
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Julie Olson HLAA in Wisconsin/Appleton
 

Carolyn, you said earlier that you use a headset with microphone on Zoom.  Can you please tell us what headset you use? I’ve been told that my audio sometimes fades out on Zoom. I have an old Radio Shack mike that works great, but when using it, I cannot hear as it cuts the incoming audio. Obviously not a soluteion. 

 

Looking at Best Buy to see what they have. Of course there are many options at variable prices.

 

I am bimodal/CI and HA. How do we find headset that will  work with our personal technology?  I don’t want to purchase the wrong thing and regret it.

 

I’m using either an older Dell Latitude laptop or a relatively new Lenevo Laptop. It’s the Lenovo that seems to be creating the difficult for others to hear me.

 

Know you said you were a techie, so figure you would have some answers.

 

Thank you.

 

Julie Olson

HLAA in Wisconsin

 

From: HLAATech@groups.io [mailto:HLAATech@groups.io] On Behalf Of Carolyn Odio
Sent: Friday, December 11, 2020 9:49 AM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Zoom has incorporated Captions

 

Wayne, First think is to update your Zoom version--very important since this is a new feature. Go here for PC or MAC. This would be the first thing to try since captions just came out for Zoom Pro:

https://zoom.us/download

And Chromebook, I found it here (upper right corner)
December 9, 2020 version 5.0.0 (4241.1207)
Chrome Web Store

--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


Ann Thomas, HLAA Brand Ambassador
 

Did you previously ask for an accommodation of captions for the meetings and were denied?


Julie Olson HLAA in Wisconsin/Appleton
 

A few days ago, I shared this new Zoom development with a moderator for the Mayo Clinic Connect group. Today, when mentors from a variety of discussion groups came together, the captions were there and everyone was quite intrigued by them. I’m the only mentor with hearing loss, and these meetings have been a struggle for me.  I’ve managed by using a neckloop with my laptop, while teaching others a lot about hearing loss. Today’s 90 minute discussion meeting was a breeze! So pleased that Zoom now has this service. It’s gold! 

 

Julie Olson

Mayo Clinic Connect Hearing Loss Mentor

HLAA member since 1983

 

From: HLAATech@groups.io [mailto:HLAATech@groups.io] On Behalf Of Carolyn Odio
Sent: Friday, December 11, 2020 9:49 AM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Zoom has incorporated Captions

 

Wayne, First think is to update your Zoom version--very important since this is a new feature. Go here for PC or MAC. This would be the first thing to try since captions just came out for Zoom Pro:

https://zoom.us/download

And Chromebook, I found it here (upper right corner)
December 9, 2020 version 5.0.0 (4241.1207)
Chrome Web Store

--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


 

Wayne, First think is to update your Zoom version--very important since this is a new feature. Go here for PC or MAC. This would be the first thing to try since captions just came out for Zoom Pro:

https://zoom.us/download

And Chromebook, I found it here (upper right corner)
December 9, 2020 version 5.0.0 (4241.1207)
Chrome Web Store

--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Wayne Giese
 

My captions come up in a white frame and then a black box with red don't.  I am trying to find a setting for that.
Thanks!

Wayne Giese
Morganton, NC

On Wed, Dec 9, 2020, 9:18 PM Bruce Nelson <bruce.nelson@...> wrote:
I just attended a meeting with the new Zoom captioning and it did exceptionally well.

Are there any hints as to whose ASR system is behind the curtain?

Bruce Nelson
HLAA Rochester NY Chapter


On Tue, Dec 8, 2020 at 4:31 PM Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:

All.

Zoom has initiated free captions for paid Zoom accounts. If you have a paid Zoom account you need to check can additional setting in your Zoom web portal. Enable live transcription service… See the image below. After you do that  your CC icon in your  Zoom window will change. It will now have additional text that says Live Transcript.  Click on the CC button and select Enable Live Transcription. If you have been using Otter captions you will need to disconnect the Otter live stream.




Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320| Rockville, MD 20852
Are you a member of HLAA? Join Now


Cheri Perazzoli WA
 

At the bottom of my transcript, there was a memo noting “captions powered by otter”.

Cheri

 

From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of Bruce Nelson via groups.io
Sent: Wednesday, December 09, 2020 6:17 PM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Zoom has incorporated Captions

 

I just attended a meeting with the new Zoom captioning and it did exceptionally well.

 

Are there any hints as to whose ASR system is behind the curtain?

 

Bruce Nelson

HLAA Rochester NY Chapter

 

 

On Tue, Dec 8, 2020 at 4:31 PM Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:

 

All.

 

Zoom has initiated free captions for paid Zoom accounts. If you have a paid Zoom account you need to check can additional setting in your Zoom web portal. Enable live transcription service… See the image below. After you do that  your CC icon in your  Zoom window will change. It will now have additional text that says Live Transcript.  Click on the CC button and select Enable Live Transcription. If you have been using Otter captions you will need to disconnect the Otter live stream.

 

 


Ann Thomas

Brand Ambassador

Hearing Loss Association of America

6116 Executive Blvd, Suite 320| Rockville, MD 20852

Are you a member of HLAA? Join Now

 


Bruce Nelson
 

I just attended a meeting with the new Zoom captioning and it did exceptionally well.

Are there any hints as to whose ASR system is behind the curtain?

Bruce Nelson
HLAA Rochester NY Chapter


On Tue, Dec 8, 2020 at 4:31 PM Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:

All.

Zoom has initiated free captions for paid Zoom accounts. If you have a paid Zoom account you need to check can additional setting in your Zoom web portal. Enable live transcription service… See the image below. After you do that  your CC icon in your  Zoom window will change. It will now have additional text that says Live Transcript.  Click on the CC button and select Enable Live Transcription. If you have been using Otter captions you will need to disconnect the Otter live stream.




Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320| Rockville, MD 20852
Are you a member of HLAA? Join Now


Arlene Romoff, NJ
 

I’ve also participated where one of the breakout rooms was captioned, and it was the one I was assigned to and was appropriate for my interests.

Arlene

On Dec 9, 2020, at 5:45 PM, Cheri Perazzoli WA <cheri.perazzoli@...> wrote:



I participate in a group that provides captions for me in the break out room.  However, It’s my understanding that they set this up ahead of time. Ideally, Zoom could set this up so that it could be a universal design feature available upon demand.

 

Onward!

 

~Cheri

 

From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of Tony Ferack via groups.io
Sent: Wednesday, December 09, 2020 9:13 AM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Zoom has incorporated Captions

 

Carolyn, you are awesome!  Thanks for the video.  This confirms the test that I tried this morning.  Maybe in time Zoom will be able to handle captions in breakout rooms. 

Tony Ferack

HLAA-MI president

 

 

On Wed, Dec 9, 2020 at 11:18 AM Carolyn Odio <carolyn@...> wrote:

Tony, in my experience the Zoom Captions and Transcript don't work while you are in a breakout room. When you return to the main room, you need to reinitiate them by clicking on "Show Subtitles". I did a video to demo this and you, can replicate what I did, to test it yourself.
Here is the link to the video: Zoom Captions in a Breakout Room?
--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at 
www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


Cheri Perazzoli WA
 

I participate in a group that provides captions for me in the break out room.  However, It’s my understanding that they set this up ahead of time. Ideally, Zoom could set this up so that it could be a universal design feature available upon demand.

 

Onward!

 

~Cheri

 

From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of Tony Ferack via groups.io
Sent: Wednesday, December 09, 2020 9:13 AM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Zoom has incorporated Captions

 

Carolyn, you are awesome!  Thanks for the video.  This confirms the test that I tried this morning.  Maybe in time Zoom will be able to handle captions in breakout rooms. 

Tony Ferack

HLAA-MI president

 

 

On Wed, Dec 9, 2020 at 11:18 AM Carolyn Odio <carolyn@...> wrote:

Tony, in my experience the Zoom Captions and Transcript don't work while you are in a breakout room. When you return to the main room, you need to reinitiate them by clicking on "Show Subtitles". I did a video to demo this and you, can replicate what I did, to test it yourself.
Here is the link to the video: Zoom Captions in a Breakout Room?
--

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at 
www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


Tony Ferack
 

Carolyn, you are awesome!  Thanks for the video.  This confirms the test that I tried this morning.  Maybe in time Zoom will be able to handle captions in breakout rooms. 
Tony Ferack
HLAA-MI president


On Wed, Dec 9, 2020 at 11:18 AM Carolyn Odio <carolyn@...> wrote:
Tony, in my experience the Zoom Captions and Transcript don't work while you are in a breakout room. When you return to the main room, you need to reinitiate them by clicking on "Show Subtitles". I did a video to demo this and you, can replicate what I did, to test it yourself.
Here is the link to the video: Zoom Captions in a Breakout Room?
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


 

Tony, in my experience the Zoom Captions and Transcript don't work while you are in a breakout room. When you return to the main room, you need to reinitiate them by clicking on "Show Subtitles". I did a video to demo this and you, can replicate what I did, to test it yourself.
Here is the link to the video: Zoom Captions in a Breakout Room?
--
Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Tony Ferack
 

Is anyone having problems with the captions on the video?  I watched this yesterday and could see captions but today, I'm not getting them to display.
Tony Ferack
HLAA-MI president


On Tue, Dec 8, 2020 at 12:46 PM Carolyn Odio <carolyn@...> wrote:
I have prepared a word document and a corresponding YouTube Video on Captions in Zoom. Please be sure you have the most recent word doc, as I date it (see footer) each time I update.

You will need the link to access this video. You may share the link and document to whomever you wish. 

Activating Closed Captions

(includes update zoom; settings; new meeting to test captions)
Video on Zoom's Closed Captions

-- 

Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


Tony Ferack
 

Has anybody tried the captions with breakout rooms?
Tony Ferack
HLAA-MI president


On Tue, Dec 8, 2020 at 4:31 PM Ann Thomas, HLAA Brand Ambassador <athomas@...> wrote:

All.

Zoom has initiated free captions for paid Zoom accounts. If you have a paid Zoom account you need to check can additional setting in your Zoom web portal. Enable live transcription service… See the image below. After you do that  your CC icon in your  Zoom window will change. It will now have additional text that says Live Transcript.  Click on the CC button and select Enable Live Transcription. If you have been using Otter captions you will need to disconnect the Otter live stream.




Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320| Rockville, MD 20852
Are you a member of HLAA? Join Now


Cheri Perazzoli WA
 

Applause!! Kudos, Carolyn! Your video is just what I needed!

~Cheri

 

From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of Tony Ferack via groups.io
Sent: Tuesday, December 08, 2020 4:17 PM
To: HLAATech@groups.io
Subject: Re: [HLAATech] Zoom has incorporated Captions #ZoomCaptions

 

Carolyn, thank you for getting the word out and making it easier for the rest of us to share with our membership.

Tony Ferack

HLAA-MI president

 

On Tue, Dec 8, 2020 at 12:46 PM Carolyn Odio <carolyn@...> wrote:

I have prepared a word document and a corresponding YouTube Video on Captions in Zoom. Please be sure you have the most recent word doc, as I date it (see footer) each time I update.

You will need the link to access this video. You may share the link and document to whomever you wish. 


Activating Closed Captions

(includes update zoom; settings; new meeting to test captions)
Video on Zoom's Closed Captions

-- 

Carolyn J. Odio

Resident Council Rep
Hearing Loss Group at 
www.panorama.org

(703) 725-8292 iPhone/Text 

Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503

 

 

 


Tony Ferack
 

Carolyn, thank you for getting the word out and making it easier for the rest of us to share with our membership.
Tony Ferack
HLAA-MI president


On Tue, Dec 8, 2020 at 12:46 PM Carolyn Odio <carolyn@...> wrote:
I have prepared a word document and a corresponding YouTube Video on Captions in Zoom. Please be sure you have the most recent word doc, as I date it (see footer) each time I update.

You will need the link to access this video. You may share the link and document to whomever you wish. 

Activating Closed Captions

(includes update zoom; settings; new meeting to test captions)
Video on Zoom's Closed Captions

-- 

Carolyn J. Odio
Resident Council Rep
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


 

Carolyn,

Your You Tube was so easy to understand.  Thanks so much.  I've already made the changes to my account and had a Zoom meeting with  myself and the captions were great!  Thanks again.

Mike Miles
HLAA Chester County PA


Cheri Perazzoli WA
 

Yes. But i didn't do anything special. Captions come at the bottom of the screen and I can move them under the speaker. I also have a transcript option.
Sorry, I can't be more helpful!~