Date
1 - 10 of 10
Breakout Rooms with Zoom integrated Captioning #ZoomCaptions
|
My experience is that Zoom Pro (paid Zoom) integrated Captions do not work inside the Zoom breakout rooms. Has that been your experience? I tried to confirm this info in the Zoom support page without success.
-- Carolyn J. Odio
(703) 725-8292 iPhone/Text
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
|
|
|
|
Yes.
From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of
Carolyn Odio via groups.io
Sent: Tuesday, January 05, 2021 9:41 PM To: HLAATech@groups.io Subject: [HLAATech] Breakout Rooms with Zoom integrated Captioning #ZoomCaptions
My experience is that Zoom Pro (paid Zoom) integrated Captions do not work inside the Zoom breakout rooms. Has that been your experience? I tried to confirm this info in the Zoom support page without success. Carolyn J. Odio Resident Council Rep (703) 725-8292 iPhone/Text Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
|
|
|
|
Hi Carolyn
This is all I find on the subject. I'm sure you are already familiar with it. Managing and viewing closed captioning – Zoom Help Center  -- Alan Katsura Moderator HLAA Tech Group |
|
|
|
Wayne Giese
Folks, I am using the free basic account for Zoom but have a facilitator that has the premium version. We have tried the captions. I am frustrated by what I see and maybe I and the premium holder are missing something. For my captions what I see is a large white rectangular box. Inside that box is a light dark rectangular box and inside that are the letters (captions) in black. It is very hard to read. Solutions? I see nothing in Zoom help. Thanks! Wayne Giese Morganton, NC |
|
|
|
Wayne, Any of the paid versions of Zoom now feature free captioning. Make sure you or your facilitator have downloaded the latest Zoom update. When you turn on Live Transcribe the captions should appear across the BOTTOM of the screen (white lettering against black background), and is very readable. You can click the arrow next to "CC" on the bottom of the screen and adjust captioning settings (e..g., you can increase the size of the lettering). The large white rectangular box you may be referring to (on the right side of the screen) is if you have clicked "show transcription" and you will see a scrolling record of the transcription; plus you can also save that transcription. I hope this is helpful. Steve Wolfert HLAA Westchester (NY) On Thu, Jan 7, 2021 at 11:29 AM Wayne Giese <yourservetennis@...> wrote:
|
|
|
|
Here is a sample of what the Zoom Live transcript captions look like.
 |
|
|
|
Wayne
Make sure your facilitator with the Pro version of Zoom has the latest release. There are two areas where you need to enable Zoom captions - the Zoom account administration and also within the meeting. The area to look at within the account administration is "Meeting Advanced."  Carolyn Odio has a post on captioning within Zoom including step by step video and corresponding documents, Zoom has incorporated Captions. Go to the beginning of the thread to find her contribution. It is on the second page. -- Alan Katsura Moderator HLAA Tech Group |
|
|
|
Melanie O'Rourke, HLAA West Valley, Phoenix, AZ
I will be emailing Zoom also but does anyone know why Zoom Business would or would not have automatic captions? I am advocating for a book club I belong to.
Thanks, Melanie HLAA West Valley AZ |
|
|
|
Melanie
Has the host followed the setup requirements for Zoom captioning? See my reply to Wayne in the post below. Zoom is always changing and my suggestion to any administrator is to keep up to date on Zoom by reading the release notes for the updates. -- Alan Katsura Moderator HLAA Tech Group |
|
|
|
Alan: Thanks for this information. It seems to suggest that if you have a person assigned to caption, only one breakout room is captioned (probably the room that this person is in..?)
But if you have a 3rd Party captioning, it does not mention that restriction...I am thinking Ava for the 3rd Party..but I cannot envision how I would do this, for all the breakout rooms. I would need to use the API token and that would mean going into each breakout room to set Ava up...thoughts? -- Carolyn J. Odio
(703) 725-8292 iPhone/Text
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
|
|
|
