Phone captioning services in England #Captioning


Ann Thomas, HLAA Brand Ambassador
 

John,

A friend sent me the link to the UK Relay Service—https://www.relayuk.bt.com/


Ann Thomas, HLAA Brand Ambassador
 
Edited

In the US we have captioning telephones. The services are regulated by the Federal Communication Commission (FCC). They are available for landlines, internet connected phones, mobile. and computer. Some examples are  CapTel, CaptionCall, ClearCaptions, InnoCaption to name a few.  A French company called RogerVoice is also approved to use in the US and can be use globally.

https://rogervoice.com/en/


Jack Clevenger, AZ
 

All,

I should mention that there is also CaptionMate which is especially great with cell smart phones.  It provides captioning on both sides of the conversation while talking on the phone.  In addition, it sends an email when one has a VoiceMail message to read and saves the conversations as desired.  CaptionMate works with smart cell phones, tablets, computers, and ..... landline phones.  Here is the website for more information:  http://www.captionmate.com  The captioning is paid for by the FCC.

I like it most from among the list Bruce shared and it is free like the others.  I wish I had this app while I had my working career as a student services professional in postsecondary education.  This app and others as discussed would have saved me a lot of misunderstanding, confusion, and yes, sometimes reprimands from the sup through no fault of my own.

Jack 

Jack Clevenger 
HLAAofPrescott@...
Prescott, Arizona
928.899.3987 
(Please text first if possible and I will call back.)

On Thursday, October 28, 2021, 06:39:12 AM MST, Bruce Nelson <bruce.nelson@...> wrote:

In the US, there are several companies that provide real-time captioning of phone calls. They are paid for by the Federal Communications Commission and are currently not available outside of the United States.

The websites for the land-line companies are:

There are several phone apps which are similarly government supported.

I hope this helps clear up your confusion.

Bruce Nelson


John Woodgate
 

Thanks, Bruce. I've heard about it vaguely before.A Web search indicates that  we do have some sort of service here, but it's paid for in one way or another by the users and it doesn't seem to advertise where I might expect.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 14:38, Bruce Nelson wrote:
In the US, there are several companies that provide real-time captioning of phone calls. They are paid for by the Federal Communications Commission and are currently not available outside of the United States.

The websites for the land-line companies are:

There are several phone apps which are similarly government supported.

I hope this helps clear up your confusion.

Bruce Nelson


On Thu, Oct 28, 2021 at 3:36 AM John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!

Virus-free. www.avg.com


Bruce Nelson
 

In the US, there are several companies that provide real-time captioning of phone calls. They are paid for by the Federal Communications Commission and are currently not available outside of the United States.

The websites for the land-line companies are:

There are several phone apps which are similarly government supported.

I hope this helps clear up your confusion.

Bruce Nelson


On Thu, Oct 28, 2021 at 3:36 AM John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!

Virus-free. www.avg.com


John Woodgate
 

It's the same all over, England, Wales, Scotland, Northern Ireland. However, I haven't been able to find proof that such a service is unavailable from any UK telecoms service provider.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 13:22, Carol in Boston wrote:
John,

We have captioning available on both cell phones and land lines. It’s government funded. The spoken words appear on a screen. That isn’t a service provided in England? How about the rest of the UK?

Carol 

On Oct 28, 2021, at 6:43 AM, Carol in Boston via hlaagroups.hearingloss.org <carolagate34=gmail.com@...> wrote:

Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.

Carol Agate 

On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!




 

John,

We have captioning available on both cell phones and land lines. It’s government funded. The spoken words appear on a screen. That isn’t a service provided in England? How about the rest of the UK?

Carol 

On Oct 28, 2021, at 6:43 AM, Carol in Boston via hlaagroups.hearingloss.org <carolagate34=gmail.com@...> wrote:

Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.

Carol Agate 

On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!




John Woodgate
 

I don't use a cell phone because I am too deaf and too dyspraxic to use texting.  I only have one for two-factor authentication messages, and for use as as a camera.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 11:43, Carol in Boston wrote:
Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.

Carol Agate 

On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!



 

Wow! If he doesn’t know what it is, it sounds as tho’ they don’t have captioning. Yet they are so far ahead of us on looping.

Carol Agate 

On Oct 28, 2021, at 3:36 AM, John Woodgate <jmw@...> wrote:

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!



John Woodgate
 

I can't help because I don't know what you mean by 'phone captioning services'. We don't have the fastest broadband, but most people get a pretty good service.

======================================================================================
Best wishes John Woodgate OOO-Own Opinions Only
www.woodjohn.uk
Rayleigh, Essex UK
Istae nunc praetereunt nisi non ubicumque



On 2021-10-28 01:35, Wayne Giese wrote:
Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!

Virus-free. www.avg.com


Wayne Giese
 

Friends,  I am told that phone captioning services are not available in England due to outdated data transmission lines, etc.  Is there any truth to that?  Thanks!