Date
1 - 17 of 17
Best virtual space for captioning break-out rooms #Captioning #zoom #ZoomCaptions
We would like to have a virtual Kaffee Klatch using breakout rooms so that people could get to know each other in small groups. They would spend maybe 6 minutes in a group and would progress through 3 or 4 groups during the meeting. We need captions in the break out rooms, and do not want to hire remote captioners for each room due to cost. What are your thoughts on implementing this get together?
What system could we use to caption the breakout rooms?
Zoom
Google Meet
Microsoft Teams
Thank you,
Sara Oser
HLAA North Bay of CA
415-710-7281
What system could we use to caption the breakout rooms?
Zoom
Google Meet
Microsoft Teams
Thank you,
Sara Oser
HLAA North Bay of CA
415-710-7281
Arlene Romoff, NJ
Zoom can provide captioning in their breakout rooms - they just don’t enable them unless insisted on. You can contact Zoom and tell them you need captioning for breakout rooms, and tell them to enable this feature in your Zoom account.
This is what happened here in NJ when a group from Rutgers had breakout rooms and complained to Zoom that it needed to caption them but their account didn’t have that capability.
Zoom changed their account to allow the auto captioning in the breakout rooms as well as the regular part.
So tell them you need it.
Outrageous? Yes - but speak up and don’t take no for an answer.
Arlene Romoff
On Jan 23, 2023, at 7:35 PM, Sara Oser, President, HLAA North Bay of California via hlaagroups.hearingloss.org <saraoser=aol.com@...> wrote:
We would like to have a virtual Kaffee Klatch using breakout rooms so that people could get to know each other in small groups. They would spend maybe 6 minutes in a group and would progress through 3 or 4 groups during the meeting. We need captions in the break out rooms, and do not want to hire remote captioners for each room due to cost. What are your thoughts on implementing this get together?
What system could we use to caption the breakout rooms?
Zoom
Google Meet
Microsoft Teams
Thank you,
Sara Oser
HLAA North Bay of CA
415-710-7281
Sara, let us know what Zoom says. This is their support article on captioning in breakout rooms. Do not confuse breakout rooms with Zoom Rooms. They are not the same.
Managing manual captioning – Zoom Support
A brief summary of what you may be interested in:
Breakout rooms do not support ASR (Live Transcription).
Only one person can be assigned to caption a meeting, so the main meeting room and breakout rooms cannot have captions simultaneously.
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group
Managing manual captioning – Zoom Support
A brief summary of what you may be interested in:
Breakout rooms do not support ASR (Live Transcription).
Only one person can be assigned to caption a meeting, so the main meeting room and breakout rooms cannot have captions simultaneously.
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group
Initial investigation into Meet and Team seems to have the same results - neither specifically says captions are unavailable in breakout rooms, but instructions and features available lend credence to their unavailability.
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group
--
Alan Katsura
akatsura@...
Moderator HLAA Tech Group
Good news. We now have ASR captions in our Zoom breakout rooms. I did this by filling at a support ticket in our HLAA NB zoom.us account. Zoom acknowledged receipt of the ticket. Later they responded. I found out that ASR is called "live" captioning/transcription by Zoom. I had to explain that we wanted ASR and not a person in the room or an outside captioner for each room. Zoom finally understood, and I guess they enabled the captions sometime yesterday. Finally, after our 4:00 HOPE meeting yesterday, we went into breakout rooms and tested the ASR situation. The ASR captions were enabled, and yes, they worked. This morning, in an email timed around 2:00 a.m. Pacific time, Zoom told me they had enabled the captions. Looking back, it took about 2 days for the whole process, from the time I requested the ASR captioning to Zoom enabling them. The person who helped me was Racel.
I hope that information is helpful.
Sara Oser
HLAA North Bay President
415-710-7281
I hope that information is helpful.
Sara Oser
HLAA North Bay President
415-710-7281
Arlene Romoff, NJ
YAY!!!!
I'm so glad that worked out!
Thanks so much for persevering!!
Arlene
Arlene Romoff
Past President, Hearing Loss Assn of America - NJ State Assn
Author, Hear Again - Back to Life with a Cochlear Implant
Listening Closely: A Journey to Bilateral Hearing
-----Original Message-----
From: Sara Oser, President, HLAA North Bay of California via hlaagroups.hearingloss.org <saraoser=aol.com@...>
To: HLAATech@...
Sent: Fri, Jan 27, 2023 12:36 pm
Subject: Re: [HLAATech] Best virtual space for captioning break-out rooms #Captioning #zoom #ZoomCaptions
From: Sara Oser, President, HLAA North Bay of California via hlaagroups.hearingloss.org <saraoser=aol.com@...>
To: HLAATech@...
Sent: Fri, Jan 27, 2023 12:36 pm
Subject: Re: [HLAATech] Best virtual space for captioning break-out rooms #Captioning #zoom #ZoomCaptions
Good news. We now have ASR captions in our Zoom breakout rooms. I did this by filling at a support ticket in our HLAA NB zoom.us account. Zoom acknowledged receipt of the ticket. Later they responded. I found out that ASR is called "live" captioning/transcription by Zoom. I had to explain that we wanted ASR and not a person in the room or an outside captioner for each room. Zoom finally understood, and I guess they enabled the captions sometime yesterday. Finally, after our 4:00 HOPE meeting yesterday, we went into breakout rooms and tested the ASR situation. The ASR captions were enabled, and yes, they worked. This morning, in an email timed around 2:00 a.m. Pacific time, Zoom told me they had enabled the captions. Looking back, it took about 2 days for the whole process, from the time I requested the ASR captioning to Zoom enabling them. The person who helped me was Racel.
I hope that information is helpful.
Sara Oser
HLAA North Bay President
415-710-7281
I hope that information is helpful.
Sara Oser
HLAA North Bay President
415-710-7281
Susan Miller
Sara, what great news! I'm going to forward your email immediately to everyone in our chapter who's involved with technology. Good for you for following through on this!
Sue
-----Original Message-----
From: Sara Oser, President, HLAA North Bay of California via hlaagroups.hearingloss.org <saraoser=aol.com@...>
To: HLAATech@...
Sent: Fri, Jan 27, 2023 12:36 pm
Subject: Re: [HLAATech] Best virtual space for captioning break-out rooms #Captioning #zoom #ZoomCaptions
From: Sara Oser, President, HLAA North Bay of California via hlaagroups.hearingloss.org <saraoser=aol.com@...>
To: HLAATech@...
Sent: Fri, Jan 27, 2023 12:36 pm
Subject: Re: [HLAATech] Best virtual space for captioning break-out rooms #Captioning #zoom #ZoomCaptions
Good news. We now have ASR captions in our Zoom breakout rooms. I did this by filling at a support ticket in our HLAA NB zoom.us account. Zoom acknowledged receipt of the ticket. Later they responded. I found out that ASR is called "live" captioning/transcription by Zoom. I had to explain that we wanted ASR and not a person in the room or an outside captioner for each room. Zoom finally understood, and I guess they enabled the captions sometime yesterday. Finally, after our 4:00 HOPE meeting yesterday, we went into breakout rooms and tested the ASR situation. The ASR captions were enabled, and yes, they worked. This morning, in an email timed around 2:00 a.m. Pacific time, Zoom told me they had enabled the captions. Looking back, it took about 2 days for the whole process, from the time I requested the ASR captioning to Zoom enabling them. The person who helped me was Racel.
I hope that information is helpful.
Sara Oser
HLAA North Bay President
415-710-7281
I hope that information is helpful.
Sara Oser
HLAA North Bay President
415-710-7281
Thankyou for doing this advocacy…and education!
Julie Olson
HLAA in Wisconsin
From: HLAATech@... <HLAATech@...> On Behalf Of Sara Oser, President, HLAA North Bay of California via hlaagroups.hearingloss.org
Sent: Friday, January 27, 2023 11:36 AM
To: HLAATech@...
Subject: Re: [HLAATech] Best virtual space for captioning break-out rooms #Captioning #zoom #ZoomCaptions
Sent: Friday, January 27, 2023 11:36 AM
To: HLAATech@...
Subject: Re: [HLAATech] Best virtual space for captioning break-out rooms #Captioning #zoom #ZoomCaptions
Good news. We now have ASR captions in our Zoom breakout rooms. I did this by filling at a support ticket in our HLAA NB zoom.us account. Zoom acknowledged receipt of the ticket. Later they responded. I found out that ASR is called "live" captioning/transcription by Zoom. I had to explain that we wanted ASR and not a person in the room or an outside captioner for each room. Zoom finally understood, and I guess they enabled the captions sometime yesterday. Finally, after our 4:00 HOPE meeting yesterday, we went into breakout rooms and tested the ASR situation. The ASR captions were enabled, and yes, they worked. This morning, in an email timed around 2:00 a.m. Pacific time, Zoom told me they had enabled the captions. Looking back, it took about 2 days for the whole process, from the time I requested the ASR captioning to Zoom enabling them. The person who helped me was Racel.
I hope that information is helpful.
Sara Oser
HLAA North Bay President
415-710-7281
We tried out the captioning in the Zoom break-out rooms after our February 9 Chapter presentation. We had a remote captioner in the main room, and they left after the presentation. Then I put participants into two rooms, and at first the captions wouldn't activate. Then I discovered that I had to disable the permission I gave to the remote captioner so that the captions reverted to ASR. That's something important to remember. After that the captions worked fine and we were all happy.
Someone brought up this situation: What if you wanted to go back and forth between remote captioner in main room, ASR in break-out rooms, and back to main room. I don't know if this would be a matter of assigning and un-assigning the remote captioner or not.
For our purposes, having the ASR captions in the break-out rooms is a nice feature for socializing and discussing topics. As you probably know, the host can broadcast a message our question into the break-out rooms.
Someone brought up this situation: What if you wanted to go back and forth between remote captioner in main room, ASR in break-out rooms, and back to main room. I don't know if this would be a matter of assigning and un-assigning the remote captioner or not.
For our purposes, having the ASR captions in the break-out rooms is a nice feature for socializing and discussing topics. As you probably know, the host can broadcast a message our question into the break-out rooms.
This is really interesting! Will print out and keep this information
Janine Katomski
On Fri, Feb 17, 2023 at 4:05 PM Sara Oser, President, HLAA North Bay of California via hlaagroups.hearingloss.org <saraoser=aol.com@...> wrote:
We tried out the captioning in the Zoom break-out rooms after our February 9 Chapter presentation. We had a remote captioner in the main room, and they left after the presentation. Then I put participants into two rooms, and at first the captions wouldn't activate. Then I discovered that I had to disable the permission I gave to the remote captioner so that the captions reverted to ASR. That's something important to remember. After that the captions worked fine and we were all happy.
Someone brought up this situation: What if you wanted to go back and forth between remote captioner in main room, ASR in break-out rooms, and back to main room. I don't know if this would be a matter of assigning and un-assigning the remote captioner or not.
For our purposes, having the ASR captions in the break-out rooms is a nice feature for socializing and discussing topics. As you probably know, the host can broadcast a message our question into the break-out rooms.