Telecoil: Counter Loops and Costco #Telecoil
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I know it has been frustrating that we are putting in hearing loops but few hearing aid wearers know little, if anything, about telecoil.
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So I am trying to convince Costco to put in Counter Loops on their Hearing Aid Counters. I wrote the CEO of Costco back in 2019. The response came from Christian Anthis (US Operations): On Mon, Jul 1, 2019 at 7:47 AM Christian Anthis <canthis@...> wrote:
Hi Carolyn, We have deployed the Williams Sound PLA 90 you have in your picture in a pilot program in several warehouses. Not one member used the clearly visible and advertised devices during the long trial period. We continue to use deferent methods of effective communication with our members as needed. Regards, Christian I don't think the Hearing Aid Specialists used the hearing counter loops. In fact, if the Hearing Aid specialists would have the customer "test" their telecoil at the counter loop, the customer would understand how much better the sound is. I forgot to make this point in my letter but maybe you can. However, I attach the most recent emaiI, that I wrote about this subject. We may be getting the Counter Loops at our Costco. If you are interested in doing the same thing...asking for a counter loop at your Costco's Hearing Aid Center...PLEASE write Christian and ask him to do the same for you! Christian's contact information is below. I am hoping a few of you will want to do this so that we can show Costco that we are interested in promoting telecoil. (I recall Consumer Reports saying that Costco sell's 1 in 5 hearing aids in the US.) If interested I attach my most recent correspondence as a pdf file. Contact: M. Christian Anthis | US Operations, Hearing Aid | Costco Wholesale | 425-427-3530) <canthis@...> -- Carolyn J. Odio
(703) 725-8292 iPhone/Text
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
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Hmm. Even though the HLAA community had been in touch with Costco, I don’t think Costco alerted us. I certainly would have made a visit, and promoted the accessibility as a model that other retailers could and should follow. Carolyn, you are a making progress. I wonder, might you convince them to do another pilot? Except this time, ask them to let us know the when and where? WE can help get the word out. How are pwhl supposed to try them if we don’t know where they are? ? Cheri
From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of
Carolyn Odio via groups.io
Sent: Thursday, February 04, 2021 8:16 PM To: HLAATech@groups.io Subject: [HLAATech] Telecoil: Counter Loops and Costco #Telecoil
I know it has been frustrating that we are putting in hearing loops but few hearing aid wearers know little, if anything, about telecoil.
On Mon, Jul 1, 2019 at 7:47 AM Christian Anthis <canthis@...> wrote: Hi Carolyn, We have deployed the Williams Sound PLA 90 you have in your picture in a pilot program in several warehouses. Not one member used the clearly visible and advertised devices during the long trial period. We continue to use deferent methods of effective communication with our members as needed. Regards, Christian
Carolyn J. Odio Resident Council Rep (703) 725-8292 iPhone/Text Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
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UPDATE:
Yes Cheri, you have a great point! Actually, Costco should install them everywhere that they have a Hearing Aid Center in the US and inform us. And in this current communication I make a point of asking Costco to install the Counter Loops in all of the USA Costco Hearing Aid Centers, just like I did back in 2019 when I wrote the Costco CEO with the same request. But to date, they have not taken me up on that. I hope we can take full advantage of Counter Loop at Tumwater and Lacey Costcos. I attach the full correspondence as a pdf file, below. If any of you are in this area, PLEASE visit the Costco and make a point to ask for a telecoil demonstration on the Counter Loop ;) I am putting an article in the March Panorama News announcing this and asking our (1,200) residents here to ASK to use the Counter Loop. The article that I submitted is attached below. To read about Costco, just go down to the section titled, For those of you who have telecoil in your hearing Aids: Christian has not given me the date that the Hearing Loops will be installed. Once he does, I will be posting it here...and hoping that if you are in the area, you can visit and ask a Hearing Specialist Rep for that demo! Carolyn J. Odio
(703) 725-8292 iPhone/Text
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
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Here is my copy of my letter to the Costco Hearing Aid Managers regarding the Counter Loops.
-- Carolyn J. Odio
(703) 725-8292 iPhone/Text
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
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CONGRATULATIONS!!!!!!!!
Maybe the tides are turning. Now to get COSTCO to provide communication access in their stores.
Ann Ann Thomas
Brand Ambassador
Hearing Loss Association of America
6116 Executive Blvd, Suite 320| Rockville, MD 20852
Are you a member of HLAA? Join Now
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BRAVO, Carolyn!!!!!
Yes! One Person CAN make a Difference!
Onward!
Cheri
From: HLAATech@groups.io <HLAATech@groups.io> On Behalf Of
Carolyn Odio via groups.io
Sent: Sunday, February 28, 2021 9:04 AM To: HLAATech@groups.io Subject: Re: [HLAATech] Telecoil: Counter Loops and Costco #Telecoil
Here is my copy of my letter to the Costco Hearing Aid Managers regarding the Counter Loops. Carolyn J. Odio Resident Council Rep (703) 725-8292 iPhone/Text Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
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Great letter and progress!! 😎
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Peggy On Feb 28, 2021, at 12:03 PM, Carolyn Odio <carolyn@...> wrote:
Here is my copy of my letter to the Costco Hearing Aid Managers regarding the Counter Loops. -- Carolyn J. Odio
(703) 725-8292 iPhone/Text
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
<2021 02 28 Thank you for Hearing Counter Loops.pdf> |
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