Zoom Captions - Delay & Truncated #ZoomCaptions


 

Zoom Ticket #15564329
I am having a second level conversation about the Captioning Delay with truncated captions with Zoom level 2 support. Since you cannot access the Zoom ticket #, If you want to be copied on this conversation, please send your email address to me and I will cc you. 
Attached is an example of the problem: This Word doc that shows electronic captions which work well and CART captions that were delayed and truncated. (The electronic captions were from a different meeting than the CART captions.) 
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carolyn@...
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Carolyn J. Odio
HLAA Washington
Resident Council Rep & 
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


 

Please Help!

Have you had the problem of delayed Zoom captions and /or truncated caption boxes? An example is attached below, (both in Word and PDF) as it happened to me with CART.

The Zoom Level 2 support is asking for additional contacts regarding this problem. Please let me know if this has happened to you: carolyn@...
Thanks so very much.
--
Carolyn J. Odio
HLAA Washington
Resident Council Rep & 
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 

 

 


 

I’m not aware of this problem but I am finding ASR is better than CART.

Carol Agate 

On Nov 1, 2022, at 10:35 AM, Carolyn Odio <carolyn@...> wrote:

Please Help!

Have you had the problem of delayed Zoom captions and /or truncated caption boxes? An example is attached below, (both in Word and PDF) as it happened to me with CART.

The Zoom Level 2 support is asking for additional contacts regarding this problem. Please let me know if this has happened to you: carolyn@...
Thanks so very much.
--
Carolyn J. Odio
HLAA Washington
Resident Council Rep & 
Hearing Loss Group at www.panorama.org

(703) 725-8292 iPhone/Text 
Residence: 1835 Circle LN SE, Apt 425, Lacey, WA 98503
 
 
 
<ZOOM TICKET _ 15564329.docx><ZOOM TICKET _ 15564329.pdf>