Re: Video Forward from Jim Rau
I have to agree with you Steve on a vote for no confidence… I must say though that this morning I thought I was going to pop if I did not say something and emailed both section508@... and Senator Bob Casey as to how appalling it is that in fifty years they have not gotten the job done. As well as how in the heck you can come out with new applications on iPhone and Android platforms, yet they still do not offer captioning abilities. I do not believe that they can hide behind the old “aging Infrastructure” lies.
Kindest Regards,
Michael Ricklefs
Sent from Mail for Windows
From: Steve Sterry
Sent: Saturday, February 18, 2023 12:23 PM To: HLAAVeterans@... Subject: Re: [HLAAVeterans] Video Forward from Jim Rau
I have very little faith in my Congressional Representative and my Senators. Instead, I have filed a complaint with the FCC and plan to file an EEOC complaint if I don't hear back from those that I spoke with yesterday.
On Sat, Feb 18, 2023 at 5:42 AM Jim Rau <jimrau@...> wrote:
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Re: Video Forward from Jim Rau
Steve Sterry
I have very little faith in my Congressional Representative and my Senators. Instead, I have filed a complaint with the FCC and plan to file an EEOC complaint if I don't hear back from those that I spoke with yesterday.
![]() On Sat, Feb 18, 2023 at 5:42 AM Jim Rau <jimrau@...> wrote:
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FYI
Ronald Drach
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Re: Video Forward from Jim Rau
Jim Rau
Steve, that sounds. The supervisor of audiology at the Minneapolis VA Medical Center knows about it too as does the Washington office. My local outreach clinic knows too. The patient advocate knows me by name. VA is well aware of the issue (but not at all levels). They simply are putting us off intentionally. I recommend contacting your US Senator and Congressman.
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On Feb 18, 2023, at 6:42 AM, Steve Sterry <steve.sterry@...> wrote:
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Re: Video Forward from Jim Rau
Steve Sterry
I had the dubious pleasure of participating in a telehealth event gone bad. The van that I drive went into the shop for an extended period of time because my transmission needed repair and rebuilding. I chose, therefore, to convert my primary care appointment to a televideo event. Normally, I can deal pretty well with telehealth appointments because of the headset that I normally use. However, in this particular case, there was a cacophony of background sounds that I was subjected to, and there was no obvious close captioning that I could rely upon to help me in this noisy background environment. I contacted the patient advocate at the Long Beach V A who was practically useless. She insisted that my doctor was responsible for the lack of closed captioning while I insisted that my doctor had nothing to do with it. I emphatically told her not to contact the doctor, and if she needed to contact anybody, it should be the EEO Officer at the Medical Center. She ignored me, and all of a sudden I had the doctor and his nurse apologizing for whatever wrong was done to me by them. I finally ended up talking with the Chief of the Audiology Department and the Patient Advocate Supervisor who now understand my dilemma and have promised to work together to find out what can be done to develop a local solution to this issue. The Audiology Department Chief went even so far to admit that many people with cochlear implants are forced to conduct their audiology business over the secure messaging service, because Telehealth does not include closed captioning. The Patient Advocate supervisor was not aware that the VA and other federal government agencies (except for Congress) were not covered by ADA but relied, instead, upon the Rehabilitation Act of 1973 for their rules and regulations. I don't know how far this is going to go, but I will keep you informed.
![]() On Fri, Feb 17, 2023 at 10:25 AM Michael Ricklefs <outnaround@...> wrote:
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Re: Video Forward from Jim Rau
Thankyou for the link to this YouTube video. It had some good information.
I must say however that I am greatly disappointed in Cindi Trueharts’ statements that there are absolutely no negative comments by veterans regarding telehealth and VVC. Really? No captions, no recognition of this issue… and that if there are any video issues we just call them by telephone.
Sorry for the dark side comment, I do appreciate your relaying this to me and for Jim’s desire to share it. Looking forward to our next visit.
Kindest Regards,
Michael Ricklefs
Sent from Mail for Windows
From: Carla Beyer-Smolin
Sent: Wednesday, February 8, 2023 1:42 PM To: HLAAVeterans@... Subject: [HLAAVeterans] Video Forward from Jim Rau
Hi VAAVC members,
Jim Rau found this video to share with Michael Ricklefs and I thought it might be good to share with you all, too.
This is a great video about getting a CI through VA. Can you forward this to Michael Ricklefs, please?”
Jim
Best regards,
Carla Beyer-Smolin Chapter and Membership Coordinator Hearing Loss Association of America 6116 Executive Blvd, Suite 320 │Rockville, MD 20852 301.657.2248 ext. 101 | cbeyer-smolin@...│www.hearingloss.org “Like” us on Facebook│“Follow” us on Twitter Sign up for our free Hearing Life e-News
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Video Forward from Jim Rau
Carla Beyer-Smolin
Hi VAAVC members,
Jim Rau found this video to share with Michael Ricklefs and I thought it might be good to share with you all, too.
This is a great video about getting a CI through VA. Can you forward this to Michael Ricklefs, please?”
Jim
Best regards,
Carla Beyer-Smolin Chapter and Membership Coordinator Hearing Loss Association of America 6116 Executive Blvd, Suite 320 │Rockville, MD 20852 301.657.2248 ext. 101 | cbeyer-smolin@...│www.hearingloss.org |
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Now: Veterans Across America Virtual Chapter Meeting - Tuesday, January 17, 2023
#cal-notice
Group Notification <noreply@...>
Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. Register for upcoming meetings once. You'll continue to get notifications of future meetings. |
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Event: Veterans Across America Virtual Chapter Meeting - Tuesday, January 17, 2023
#cal-reminder
Group Notification <noreply@...>
Reminder: Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. Register for upcoming meetings once. You'll continue to get notifications of future meetings. |
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Re: Lise Hamlin, HLAA Public Policy Director will join our VAAVC Meeting on Jan 17th
Ronald Drach
Thanks. I registered a little while ago Ron Ron Drach, President Drach Consulting 240-413-3183
On Thursday, January 12, 2023 at 06:37:54 PM EST, Carla Beyer-Smolin <cbeyer-smolin@...> wrote:
Hello VAAVC members, We will be joined by Lise Hamlin, HLAA Public Policy Director at our next meeting to engage our discussion about website and telehealth accessibility issues for veterans with hearing loss. You will need to register for the next meeting and you have been sent a calendar reminder. Please ignore the April 2022 date in the email as this is a repeated event on our group calendar since April 2022. Please register for this meeting and you will be registering for meetings for the year ahead.
Please also note that there will be an HLAA Webinar on Jan 17 at 2 pm ET with Hamilton CapTel. The presenters will talk about the Heroes with Hearing Loss Program and I hope that they will join us in February for a follow-up meeting. Click on this link for more information: https://www.hearingloss.org/event/hlaa-showcase-webinar-hamilton-captel-solutions-for-connecting/?instance_id=119 Best regards, Carla Beyer-Smolin HLAA Chapter and Membership Coordinator |
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Lise Hamlin, HLAA Public Policy Director will join our VAAVC Meeting on Jan 17th
Carla Beyer-Smolin
Hello VAAVC members,
We will be joined by Lise Hamlin, HLAA Public Policy Director at our next meeting to engage our discussion about website and telehealth accessibility issues for veterans with hearing loss. You will need to register for the next meeting and you have been sent a calendar reminder. Please ignore the April 2022 date in the email as this is a repeated event on our group calendar since April 2022. Please register for this meeting and you will be registering for meetings for the year ahead.
Please also note that there will be an HLAA Webinar on Jan 17 at 2 pm ET with Hamilton CapTel. The presenters will talk about the Heroes with Hearing Loss Program and I hope that they will join us in February for a follow-up meeting. Click on this link for more information: https://www.hearingloss.org/event/hlaa-showcase-webinar-hamilton-captel-solutions-for-connecting/?instance_id=119 Best regards, Carla Beyer-Smolin HLAA Chapter and Membership Coordinator |
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Updated Event: Veterans Across America Virtual Chapter Meeting
#cal-invite
Group Notification <noreply@...>
Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. Register for upcoming meetings once. You'll continue to get notifications of future meetings. |
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Updated Event: Veterans Across America Virtual Chapter Meeting
#cal-invite
Group Notification <noreply@...>
Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey. |
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Casey Letter to VA on Section 508 Compliance
Ronald Drach
I sent this info about Senator Casey back in June. This has been ongoing since.
Ron http://www.conceptscommunications.com/team/ronald-drach/ Begin forwarded message: From: "Ronald Drach via hlaagroups.hearingloss.org" <consultrwd=yahoo.com@...> Date: June 7, 2022 at 11:40:42 AM EDT To: HLAAVeterans@... Subject: [HLAAVeterans] Casey Letter to VA on Section 508 Compliance Reply-To: HLAAVeterans@... FYI! I talked to the staff for more than an hour mostly about hearing loss/captioning (including captioning for telehealth) and other 508 issues. I look forward to seeing some of you in Tampa in a few weeks. Ron http://www.conceptscommunications.com/team/ronald-drach/ Begin forwarded message: From: "Hartman, Doug (Aging)" <Doug_Hartman@...> Date: June 7, 2022 at 11:20:31 AM EDT To: "Hartman, Doug (Aging)" <Doug_Hartman@...> Subject: Casey Letter to VA on Section 508 Compliance
Good morning,
I wanted to flag that Senate Aging Committee Chairman Casey Bob Casey sent the attached letter to the Department of Veterans Affairs (VA) on Section 508 compliance yesterday morning. It had ten signatures total, five Democrats and five Republicans, including Aging Committee Ranking Member Tim Scott and the Chairs and Ranking Members of both the House Veterans Affairs Committee and the Senate Veterans Affairs Committee.
The Aging Committee press release on the letter is here. Stars and Stripes also wrote an article, which is here.
Thank you for your help with our efforts on this issue. Chairman Casey looks forward to continuing to work on website accessibility at both VA and across the federal government. If you have thoughts or questions about our work in this space, please don’t hesitate to reach out.
Sincerely,
Douglas Hartman Research and Policy Analyst Chairman Bob Casey U.S. Senate Special Committee on Aging G-41 Dirksen Senate Office Building Washington, DC 20510 202-224-5364
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Article about the VA access
Carla Beyer-Smolin
Hi VAAVC members,
FYI from Steve Sterry about VA websites not being accessible. It was discussed at the meeting tonight that many of the VA medical meeting platforms also do have have captioning access. It was discussed at the meeting tonight that this may be a great focus for the chapter to jump on to show support for veterans with hearing loss.
Go to https://www.washingtonpost.com/wellness/2022/12/14/va-website-accessibility-disabled-veterans/
Best regards,
Carla Beyer-Smolin Chapter and Membership Coordinator Hearing Loss Association of America 6116 Executive Blvd, Suite 320 │Rockville, MD 20852 301.657.2248 ext. 101 | cbeyer-smolin@...│www.hearingloss.org “Like” us on Facebook│“Follow” us on Twitter Sign up for our free Hearing Life e-News
From: Steve Sterry <steve.sterry@...>
Sent: Friday, December 16, 2022 7:06 PM To: Carla Beyer-Smolin <cbeyer-smolin@...> Subject: Article about the VA
I thought that you might be interested in reading the article referenced below. This parallels our complaints about the VA ignoring the hearing disabilities of many of our veterans. Perhaps we might want to send in an OpEd to the Washington Post that discusses the problems that our hearing disabled have with accessing VA sites.
Go to https://www.washingtonpost.com/wellness/2022/12/14/va-website-accessibility-disabled-veterans/
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Now: Veterans Across America Virtual Chapter Meeting - Tuesday, December 20, 2022
#cal-notice
Group Notification <noreply@...>
Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey. |
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Re: Event: Veterans Across America Virtual Chapter Meeting - Tuesday, December 20, 2022
#cal-reminder
Jim Rau
I have Veterans Across America Virtual Chapter meeting tomorrow but I’ll try to sign on if I can.
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I don’t know this panelist. On Dec 19, 2022, at 7:00 PM, Group Notification <noreply@...> wrote:
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Event: Veterans Across America Virtual Chapter Meeting - Tuesday, December 20, 2022
#cal-reminder
Group Notification <noreply@...>
Reminder: Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey. |
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Now: Veterans Across America Virtual Chapter Meeting - Tuesday, November 15, 2022
#cal-notice
Group Notification <noreply@...>
Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey. |
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Event: Veterans Across America Virtual Chapter Meeting - Tuesday, November 15, 2022
#cal-reminder
Group Notification <noreply@...>
Reminder: Veterans Across America Virtual Chapter Meeting When: Where: Organizer: Carla Beyer-Smolin cbeyer-smolin@... Description: We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom. This will be an open meeting. We look forward to seeing you online. The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey. |
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