Date   

Re: Hands-Free Calling with the Latest Hearing Aid Technology

Jim Rau
 

Interesting Ron.  

Phonak has had the same system out for a while now in their Paradise hearing aids. I tried them 6 months ago. There were two problems. 

First they could be very noisy on the other end. Since the hearing aid microphones are used to pick up the users voice they also pick up other ambient noise so the person on the other end hears all the ambient noise from the users end of the call. 

Second the system was unstable. It would randomly drop connections and change programs with no input from me. The phone app that Phonak had then was awful. I think they have improved it now. 

Even though my phone and hearing aids are new enough to support this system I'm not really interested in getting it. I think that the problems are indicative of the problems that will come with the new Bluetooth LE that they say will replace hearing loops. They have a lot of problems to work out before we see reliable Bluetooth LE audio. 


Hands-Free Calling with the Latest Hearing Aid Technology

Ronald Drach
 

FYI 

Ron

http://www.conceptscommunications.com/team/ronald-drach/



Begin forwarded message:

From: "Hearing Associates of Northern Virginia, LLC" <admin@...>
Date: March 15, 2022 at 9:53:26 AM EDT
To: consultrwd@...
Subject: Hands-Free Calling with the Latest Hearing Aid Technology
Reply-To: admin@...


Hands-Free Calling with the Latest Hearing Aid Technology
Good morning!

We are pleased to share an update that might be helpful to Apple users.  Apple has released a new protocol (Low Energy Audio, or LEA, 2.0) that allows the newest generations of hearing aids to be used as compatible headsets for convenient, hands-free, calling.  Whereas previously users had to have their phones in their hands to be heard by their caller, now your phone can reside in your purse, your bag, or your pocket, and you can enjoy effortless, two-way streaming of phone calls.  Right now, this update is coming from Apple only.  We have not heard yet from Android when we can expect similar updates, but we will let you know when we do.  

What is required to achieve this?

* Hands-free communication is available with iPhone 11 or later running iOS software 15.2 or later, and iPad running iPadOS 15.2 or later.
* Newer generation (e.g., Oticon More, Widex Moment, Starkey Evolv, or Resound One) hearing aids that utilize Bluetooth connectivity.
* Most likely, a firmware upgrade that can be easily performed in our office in five or ten minutes.

We would like to invite anyone who wishes to obtain a firmware upgrade to take advantage of this Hands-Free Calling to stop by our office on Wednesday or Thursday of this week.  We will update your firmware on your devices as a courtesy while you wait in our waiting area or your car for a curbside option, and we will offer you a sweet treat!  If you need adjustments to your hearing devices or wish to talk about upgrading your technology, please call us at (703) 748-3300 to schedule a visit.  

When you stop in to visit us for your firmware upgrade, make sure to introduce yourself to our new administrative genius, Kate Kelly!  Kate joined our team in January.  She is a super fast learner and is already finding ways to help us improve our efficiency around the office.  Welcome, Kate!

Thanks for reading, and hope to see you soon!

Dr. Crovato, Dr. Yunes, and Dr. Trinka
This email and any files or attachments transmitted with it may be confidential and proprietary information of Hearing Associates of Northern Virginia, LLC. The information is solely for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that distribution or copying of this email is strictly prohibited. If you received this email in error, please notify us via the address which sent this information to you and destroy/delete the copy immediately.


Event: Veterans Across America Virtual Chapter Meeting - 03/15/2022 #cal-reminder

HLAAVeterans@hlaagroups.hearingloss.org Calendar <noreply@...>
 

Reminder: Veterans Across America Virtual Chapter Meeting

When:
03/15/2022
8:00pm to 9:00pm
(UTC-04:00) America/New York

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: March 15, 2022
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This will be an open meeting. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Re: External Veteran Survey

Steve Sterry
 

Yes.  But we don't know if the changes in LA are regional or VA wide.  I have an appointment at the VA on Wednesday and will try to find out what I can.

 

Steven C. Sterry, M.A./M.B.A.

10149 Grayling AV. – Whittier, CA  90603-2608

Phone (562) 947-2258

Email: steve.sterry@...

 



On Sat, Mar 12, 2022 at 6:40 PM Jim Rau <jimrau@...> wrote:
I did that a couple weeks ago. The Washington Hot Line was unaware of the WEBEX in CA. The last I heard of was that VA mandated use of VVC. Washington promised me that the web people at VA were working on getting captions on VVC and should have it up and running in a couple months. They weren't interested in using a "work-around" by using ASR over a third party call-in number (which they can already do). Not surprising to get more than one answer from one VA. Sort of like "if dad says no ask mom". 


Re: External Veteran Survey

Jim Rau
 

I did that a couple weeks ago. The Washington Hot Line was unaware of the WEBEX in CA. The last I heard of was that VA mandated use of VVC. Washington promised me that the web people at VA were working on getting captions on VVC and should have it up and running in a couple months. They weren't interested in using a "work-around" by using ASR over a third party call-in number (which they can already do). Not surprising to get more than one answer from one VA. Sort of like "if dad says no ask mom". 


Re: External Veteran Survey

Steve Sterry
 

I just found out that the VA in Southern California has switched to WEBEX for video conferencing.  I used it yesterday and found that closed captioning is available.  We might want to check with the national VA to see if this is a universal switch and if close captioning is included for all areas.

 

Steven C. Sterry, M.A./M.B.A.

10149 Grayling AV. – Whittier, CA  90603-2608

Phone (562) 947-2258

Email: steve.sterry@...

 



On Sat, Mar 12, 2022 at 4:40 PM Jim Rau <jimrau@...> wrote:
Here are the "instructions" I said were needed for the survey. 

Instructions:

 

This survey is designed to help us evaluate what accommodations VA currently  offers for veterans who are deaf or hard of hearing. It also includes virtual appointments on the VVC (Veterans Video Connect) platform. We are not addressing mobility challenged or blind patients. 

 

Communications access accommodations can be any of a wide range of things. One group of things is assistive listening devices. Some examples are pocket talker, FM and infra red audio transmission systems, and induction loops (hearing loops), or voice to text applications. Or it can be a person such as a stenographer that types voice which is displayed in text (CART), or a sign language interpreter.  It can even be as simple as a white board or pencil and paper to write on. 

 

Please select the one BEST answer for each question. 


Re: External Veteran Survey

Jim Rau
 

Here are the "instructions" I said were needed for the survey. 

Instructions:

 

This survey is designed to help us evaluate what accommodations VA currently  offers for veterans who are deaf or hard of hearing. It also includes virtual appointments on the VVC (Veterans Video Connect) platform. We are not addressing mobility challenged or blind patients. 

 

Communications access accommodations can be any of a wide range of things. One group of things is assistive listening devices. Some examples are pocket talker, FM and infra red audio transmission systems, and induction loops (hearing loops), or voice to text applications. Or it can be a person such as a stenographer that types voice which is displayed in text (CART), or a sign language interpreter.  It can even be as simple as a white board or pencil and paper to write on. 

 

Please select the one BEST answer for each question. 


Event: Veterans Across America Virtual Chapter Meeting - Tuesday, March 15, 2022 #cal-invite

HLAAVeterans@hlaagroups.hearingloss.org Calendar <noreply@...>
 

Veterans Across America Virtual Chapter Meeting

When:
Tuesday, March 15, 2022
8:00pm to 9:00pm
(UTC-04:00) America/New York

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: March 15, 2022
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This will be an open meeting. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Re: External Veteran Survey

Jim Rau
 

What is posted are just the questions for your review and input. 
The instructions are not yet written and will be included with the survey when it is sent out. 

We are considering whether we want to address just hearing loss issues or all communication access disabilities. I will draft some instruction for the survey and forward them to Carla. We will then post them on Veterans IO and Basecamp. 


Re: External Veteran Survey

Steve Sterry
 

Please see my notes in green:

Veteran Communication access accommodation

Question Title

1. Are you a veteran, veterans spouse, or veterans caregiver? 
Yes

No

Question Title

2. Do you (or your veteran) receive health care from VA 

Yes

No

Question Title

3. Do you or your veteran require  would you benefit from communication access accommodation?  The term "communication access accommodation'' needs to be defined.

Yes

No

Question Title

4. Have you or your veteran requested communication access accommodation from your VA facility? Examples of "communication access accommodation" need to be enumerated.  Otherwise, any answer will be meaningless.

Yes

No

Question Title

5. How was the request for communication access accommodation made? 

Verbally

In writing

Email

Question Title

6. Was the request 

Granted

Denied

Ignored

Question Title

7. If the request was granted was it  

provided

not provided

not provided yet

Question Title

8. If communication access accommodation was provided was it 

Used

not used

did not work

Question Title

9. Was VA communication access accommodation provided acceptable 

Yes

No

Question Title

10. Was getting communication access accommodation at your VA medical facility hard to get? 

No it was easy

Had to work at it

Very hard - had to get intervention

Impossible

 

Steven C. Sterry, M.A./M.B.A.

10149 Grayling AV. – Whittier, CA  90603-2608

Phone (562) 947-2258

Email: steve.sterry@...

 



On Thu, Feb 24, 2022 at 3:01 PM Carla Beyer-Smolin <cbeyer-smolin@...> wrote:

Hi Everyone,
Jim Rau has started a survey with help from Ann Thomas, who is part of the Get In The Hearing Loop Committee to find out about Communication Access at the VA. Jim has had difficulty getting a loop system installed with his VA and was wondering if others were having trouble as well. We are hoping to send this to the veteran membership of HLAA and both Basecamp and HLAA Veterans group. We would appreciate your suggestions and input to the survey draft. 

Veteran Communication access accommodation

Question Title

1. Are you a veteran, veterans spouse, or veterans caregiver? 
Yes

No

Question Title

2. Do you (or your veteran) receive health care from VA 

Yes

No

Question Title

3. Do you or your veteran require  would you benefit from communication access accommodation? 

Yes

No

Question Title

4. Have you or your veteran requested communication access accommodation from your VA facility? 

Yes

No

Question Title

5. How was the request for communication access accommodation made? 

Verbally

In writing

Email

Question Title

6. Was the request 

Granted

Denied

Ignored

Question Title

7. If the request was granted was it  

provided

not provided

not provided yet

Question Title

8. If communication access accommodation was provided was it 

Used

not used

did not work

Question Title

9. Was VA communication access accommodation provided acceptable 

Yes

No

Question Title

10. Was getting communication access accommodation at your VA medical facility hard to get? 

No it was easy

Had to work at it

Very hard - had to get intervention

Impossible

Thanks for your time and input!

Best regards,
Carla Beyer-Smolin
HLAA Chapter and Membership Coordinator

 

Best regards,

 

Carla Beyer-Smolin

Chapter and Membership Coordinator

Hearing Loss Association of America

6116 Executive Blvd, Suite 320 │Rockville, MD 20852

301.657.2248 ext. 101 | cbeyer-smolin@...www.hearingloss.org

“Like” us on Facebook“Follow” us on Twitter

Sign up for our free Hearing Life e-News

 


External Veteran Survey

Carla Beyer-Smolin
 

Hi Everyone,
Jim Rau has started a survey with help from Ann Thomas, who is part of the Get In The Hearing Loop Committee to find out about Communication Access at the VA. Jim has had difficulty getting a loop system installed with his VA and was wondering if others were having trouble as well. We are hoping to send this to the veteran membership of HLAA and both Basecamp and HLAA Veterans group. We would appreciate your suggestions and input to the survey draft. 

Veteran Communication access accommodation

Question Title

1. Are you a veteran, veterans spouse, or veterans caregiver? 
Yes

No

Question Title

2. Do you (or your veteran) receive health care from VA 

Yes

No

Question Title

3. Do you or your veteran require  would you benefit from communication access accommodation? 

Yes

No

Question Title

4. Have you or your veteran requested communication access accommodation from your VA facility? 

Yes

No

Question Title

5. How was the request for communication access accommodation made? 

Verbally

In writing

Email

Question Title

6. Was the request 

Granted

Denied

Ignored

Question Title

7. If the request was granted was it  

provided

not provided

not provided yet

Question Title

8. If communication access accommodation was provided was it 

Used

not used

did not work

Question Title

9. Was VA communication access accommodation provided acceptable 

Yes

No

Question Title

10. Was getting communication access accommodation at your VA medical facility hard to get? 

No it was easy

Had to work at it

Very hard - had to get intervention

Impossible

Thanks for your time and input!

Best regards,
Carla Beyer-Smolin
HLAA Chapter and Membership Coordinator

 

Best regards,

 

Carla Beyer-Smolin

Chapter and Membership Coordinator

Hearing Loss Association of America

6116 Executive Blvd, Suite 320 │Rockville, MD 20852

301.657.2248 ext. 101 | cbeyer-smolin@...│www.hearingloss.org

“Like” us on Facebook“Follow” us on Twitter

Sign up for our free Hearing Life e-News

 


Re: Event: Veterans Across America Virtual Chapter Meeting - 02/15/2022 #cal-reminder

Ronald Drach
 

 Hey all!

I have lots going on with a couple of deadlines coming up. Sorry I am going to have to miss tonight AGAIN. Hope to see everyone next month.

Ron

http://www.conceptscommunications.com/team/ronald-drach/



On Feb 14, 2022, at 8:00 PM, HLAAVeterans@... Calendar <noreply@...> wrote:



Reminder: Veterans Across America Virtual Chapter Meeting

When:
02/15/2022
8:00pm to 9:00pm
(UTC-05:00) America/New York

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite chapter members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: February 15, 2022
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This will be an open meeting. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Event: Veterans Across America Virtual Chapter Meeting - 02/15/2022 #cal-reminder

HLAAVeterans@hlaagroups.hearingloss.org Calendar <noreply@...>
 

Reminder: Veterans Across America Virtual Chapter Meeting

When:
02/15/2022
8:00pm to 9:00pm
(UTC-05:00) America/New York

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite chapter members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: February 15, 2022
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This will be an open meeting. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Re: More information

Ronald Drach
 

Thanks

Ron

http://www.conceptscommunications.com/team/ronald-drach/



On Feb 12, 2022, at 9:42 PM, Jim Rau <jimrau@...> wrote:

Dr Cliff Olson explains bone conduction headphones on his YouTube channel here https://www.youtube.com/watch?v=ygGQhjCIkbo


Re: More information

Jim Rau
 

Dr Cliff Olson explains bone conduction headphones on his YouTube channel here https://www.youtube.com/watch?v=ygGQhjCIkbo


Event: Veterans Across America Virtual Chapter Meeting - Tuesday, February 15, 2022 #cal-invite

HLAAVeterans@hlaagroups.hearingloss.org Calendar <noreply@...>
 

Veterans Across America Virtual Chapter Meeting

When:
Tuesday, February 15, 2022
8:00pm to 9:00pm
(UTC-05:00) America/New York

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite chapter members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: February 15, 2022
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This will be an open meeting. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Re: Microsoft Team Accessibility Webinars

Ronald Drach
 

Jim!

Thanks for your comments. I am very disappointed in Teams especially given Microsoft’s long standing leadership in the technology field. I am lookin forward to this.

Ron

http://www.conceptscommunications.com/team/ronald-drach/



On Feb 7, 2022, at 3:59 PM, Jim Rau <jimrau@...> wrote:

Thanks Ron. It is good to see Microsoft getting into the "inclusion" game. Apple has been dominating until now. And using the work "inclusion is a good thing too.  The other term that is better accepted these days is "communication access accommodation". Both are a big improvement. 


Re: Microsoft Team Accessibility Webinars

Jim Rau
 

Thanks Ron. It is good to see Microsoft getting into the "inclusion" game. Apple has been dominating until now. And using the work "inclusion is a good thing too.  The other term that is better accepted these days is "communication access accommodation". Both are a big improvement. 


Microsoft Team Accessibility Webinars

Ronald Drach
 

I just registered for the captioning on February 9.

Ron

http://www.conceptscommunications.com/team/ronald-drach/



Begin forwarded message:

From: Sheryl Rosenberg <srosenberg@...>
Date: February 7, 2022 at 2:18:35 PM EST
To: Hope Adler <hadler@...>, Katia Albanese <kalbanese@...>, Melissa Armstrong <marmstrong@...>, Ginevra Adamoli <ginevra.adamoli@...>, cook.geoffreyh@..., Ronald Drach <consultrwd@...>, Samantha Greenberg <sgreenberg@...>, Daniel Heumann <dHeumann@...>, Caitlin Hochul <chochul@...>, Emily Ladau <eladau@...>, Harry Lichtman <hlichtman@...>, Bill McCabe <bmccabe@...>, Rachel McGreevy <rmcgreevy@...>, Greta Menard <gmenard@...>, tessmendelson@..., Kara Moore <kmoore@...>, Rebecca Panoff <rpanoff@...>, Sarah Scanlon <sscanlon@...>, dshields@..., bobby.silverstein@..., Rebecca Skipper <rskipper@...>, Kristinjosh Vandagriff <vandagriffkj@...>, Diana Zeitzer <dzeitzer@...>
Cc: Karen Herson <kherson@...>
Subject: Microsoft Team Accessibility Webinars



Good afternoon!

 

In case you are interested, there are two upcoming webinars about Microsoft Teams Accessibility.

 

Using Teams with sign language interpreters, captions, and more

February 9, 2022, 12:00 - 1:00pm U.S. Pacific Time

Microsoft Teams is integral to daily communication at work, school, and in life. Join us to

learn about the latest improvements to Teams for Deaf and hard of hearing and discover

how to leverage the latest features for the most inclusive collaborative communication for

everyone. You will learn how to effectively leverage captions, transcript, pinning and other

features to effectively participate in meetings. We will also review best practices for adding

sign language interpreters and CART to meetings.

 

Using Teams with a screen reader and low vision features

March 9, 2022, 12:00 - 1:00pm U.S. Pacific Time

Microsoft Teams is integral to daily communication at work, school, and in life. Join us to

learn about the latest improvements to Teams for those who are blind and low vision and

discover how to leverage the latest features for the most inclusive collaborative

communication for everyone. Learn how to effectively navigate meetings, chats, and your

calendar while using a screen reader.

 

Learn more and sign up to attend at https://sway.office.com/X0w6OiF9638N7Mb7

 

Best,

Sheryl

 

Sheryl Rosenberg

Communications Manager

Concepts, Inc.

240-499-6118

srosenberg@...

www.conceptscomm.com

 


Re: More information

Jim Rau
 

Approving a guest speaker is not up to me. If it were I"d ask for more information. I think a discussion with Don, David, and Carla would be in order to talk about inviting a presenter. 

The disadvantages of the Dome that I see are that the sound would not be corrected to our prescriptive hearing aid settings and environmental noise would be a problem. They are most likely adjustable for base/treble and volume, but I doubt for much else. Maybe they have more capability. I simply don't know. That's why I'd ask for more information. 

Right now I listen to music from my iPhone transmitted directly to my hearing aids. It sounds good to me, but I'm a musical illiterate and have a profound hearing loss so I have no credibility at all. 

Jim

61 - 80 of 178