Date   

Re: Issue With The Denver VA

Karl Hallsten
 

I thought of another thing regarding the unstable remote. Try removing the app from the I phone--turn off your phone, turn it on and download and re-install the app.--you may need to re-pair the devices.
Karl

-----Original Message-----
From: HLAAVeterans@... <HLAAVeterans@...> On Behalf Of Jim Rau via hlaagroups.hearingloss.org
Sent: Monday, August 23, 2021 1:51 PM
To: HLAAVeterans@...
Subject: Re: [HLAAVeterans] Issue With The Denver VA

Hi Dick, Welcome to the site. Glad you found it.

I also have a service connected hearing loss from Viet Nam. Like you I struggle to understand speech in noisy situations. I have received my audiology care from VA for many years. At first I was told I could get new hearing aids every 3 years and most recently every 4 years.

My most recent hearing aid replacement began in February when I qualified for new hearing aids. I had been using Oticon OPn. The audiologist tested my hearing and prescribed new Oticon More (which would become available on VA contract in May. By the time the hearing aids came in late may that audiologist had moved to a different position in VA. The audiologist who set up my Otidon Mores said she thought I’d do better with the Phonak Paradise so she ordered them but did fit me with to. Oticon Mores which I wore for 3 months while waiting for the Phonaks. Two weeks ago she fit me with the Phonak Paradise which seem to work a bit better than the Oticons but I have issues. While they do sound a bit better and connect wirelessly to more things than the Oticons they are harder to use. By that I mean they don’t work as seamlessly as the Oticons. The Phone app that controls the Phonaks is terrible. It drops connections and changes programs randomly. I found out from Phonak that the Paradise hearing aide provided to VA do not have the latest firmware and VA won’t have that firmware until about November. So I went to a private audiology clinic and got them updated with the new firmware. They still remain unstable. Outgoing phone calls connect the Phonaks, but incoming calls go to the phone audio and I have to switch it over manually.

I was anxious to get the Phonak Paradise but I’m considering going back to the Oticons because they work seamlessly. Today,for instance, my Phonaks changed programs about 6 or 8 times by themselves. I changed them back manually to the correct program each time. The mute button mutes the Phonaks only momentarily. I sometimes want to mute them and just listen to music without the hearing aid microphones on. The Phonaks have more automatic features which is great but they don’t work as they are supposed to. I’m communicating with Phonak and the private audiologists to remedy the instability issues. Bottom line is I’m still undecided which ones I’ll keep. I know I’ll have them for at least 4 years.

For you, I think VA’s position is that they will not replace your hearing aids as long as they are working just to get the latest technology. Every time Ihave received new hearing aids my anticipation was much higher than the improvement. The way the audiologist sets them up is more important in my opinion. And if I were you I wouldn’t want the Phonak Paradise from VA until after they get the new firmware (November???)

Jim Rau
President HLAA WI Association

On Aug 23, 2021, at 3:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...








Re: Issue With The Denver VA

Don Doherty
 

I would also contact the Patient Advocate of the hospital, also go to Director’s office.

On Aug 23, 2021, at 4:50 PM, Ronald Drach via hlaagroups.hearingloss.org <consultrwd=yahoo.com@...> wrote:

I am not sure about the law and regulations but I would get a VSO to file an appeal.

Ron

http://www.conceptscommunications.com/team/ronald-drach/
On Aug 23, 2021, at 4:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...













Re: Issue With The Denver VA

Jim Rau
 

Dick, I’m learning more about my new Phonaks every day. Today on a call with Phonak I learned that I could change some settings on my phone which helped the stability of the hearing aids. But they still do some strange things. I’m sure I’ll have  to go back to the audiologist at some point soon. 

Karl has some very good points. I had some good success after contacting my US Senator to intervene in my behalf. And don’t hesitate to request a different audiologist. Some are better than others. The one Big Thing I’ve learned about VA (especially audiology) is that you have to be your own advocate. Inform yourself. Tell them what you need and let them figure out how to deliver that. You can call your VA Advocate. Look for the number on the VBA web site (NOT the VA web site). Document everything. VA will change their answers from time to time as well as giving ambiguous answers. Ask them if you are a candidate for a CI. CIs have a much better success rate than they used to have. 

You might try the Phonaks from a private audiogost and you shouldn’t have to pay for them if you return them during the trial period. If you don’t/won’t use all the connectivity that Phonak offers it is useless to you. Get something you like and that you can work with comfortably. 

OH and I can tell you that your Oticon OPns will work with the Phonak Roger system. They don’t connect wirelessly so you have to use a neck loop. But the Roger microphone is very good. Just put the mic on a table in a restaurant table and connect to the mic with a neck loop and use you t-coios (your hearing aids must have t-coils)  Your audiologist can explain all that. 

Jim Rau
President HLAA WI Association

On Aug 23, 2021, at 7:36 PM, Karl Hallsten <karl@...> wrote:

Hi:
I am Karl Hallsten--100% service connected for hearing loss Vet--currently bi=lateral CI---It's six plus years since I had a Phonak Naida in my left ear.
I had preferred the Oticon sound--but I needed the help of the Phonak FM system which I was the first one issued in the VA back in 2000.--I was part of a research project at the Bay Pines VA which was testing the FM system as a means of delaying or avoiding a CI--at that time I was borderline for a CI--but was not really fully evaluated.  The FM system worked for me and I was even issued a new model when it became available.  In addition to being an HLAA member and on the Vets Across America, I am president of the Adult Loss of Hearing Assn--ALOHA here in Southern AZ.  We have virtual meetings every week and your welcome to join in--
I am so sorry to hear of your issues.
My recommendations:
1. Don't take the tack of newer technologies--focus on you can't hear and what situations you can't hear in.  Let the audi--be the expert on equipment--you on whether it works.
Persist that they provide you a pair that work.--As far as I know the policy to provide you with a functional back-up pair is still in effect.  
2.  Ask to have a different audi---this is a formal request. I did this for a primary care provider--and it worked.
3.  It sounds to me that HA are not enough for you--especially in noisy situations.  The Roger system might be an option. (I suspect that no one has told you that the best HA and CI have a highly effective range of 6 feet. After that the speech to noise ratio is in the pits--even sooner in noisy situations. How far can you be from the mic and have it pic up)
4.  Yes, get a rep and file complaint---focus on HA working for you--not brand---document where you can't hear and where you can. What settings and adjustments--impact?
5.  And the standard VA rule--if denied, reapply.  Repeat dosage as needed for results.
6.  Use your congressional rep if it gets bogged down.--(I think you're there now!) They like doing Vets.  
Again: stay focused on the goal--hearing--not the brand or equipment.  Let it be said--"He persisted."   Please keep us informed as it helps us help others.  
Thanks for your service--Karl   

-----Original Message-----
From: HLAAVeterans@... <HLAAVeterans@...> On Behalf Of Jim Rau via hlaagroups.hearingloss.org
Sent: Monday, August 23, 2021 1:51 PM
To: HLAAVeterans@...
Subject: Re: [HLAAVeterans] Issue With The Denver VA

Hi Dick, Welcome to the site. Glad you found it. 

I also have a service connected hearing loss from Viet Nam.  Like you I struggle to understand speech in noisy situations. I have received my audiology care from VA for many years. At first I was told I could get new hearing aids every 3 years and most recently every 4 years. 

My most recent hearing aid replacement began in February when I qualified for new hearing aids. I had been using Oticon OPn. The audiologist tested my hearing and prescribed new Oticon More (which would become available on VA contract in May. By the time the hearing aids came in late may that audiologist had moved to a different position in VA. The audiologist who set up my Otidon Mores said she thought I’d do better with the Phonak Paradise so she ordered them but did fit me with to. Oticon Mores which I wore for 3 months while waiting for the Phonaks. Two weeks ago she fit me with the Phonak Paradise which seem to work a bit better than the Oticons but I have issues. While they do sound a bit better and connect wirelessly to more things than the Oticons they are harder to use. By that I mean they don’t work as seamlessly as the Oticons. The Phone app that controls the Phonaks is terrible. It drops connections and changes programs randomly. I found out from Phonak that the Paradise hearing aide provided to VA do not have the latest firmware and VA won’t have that firmware until about November. So I went to a private audiology clinic and got them updated with the new firmware. They still remain unstable. Outgoing phone calls connect the Phonaks, but incoming calls go to the phone audio and I have to switch it over manually. 

I was anxious to get the Phonak Paradise but I’m considering going back to the Oticons because they work seamlessly. Today,for instance, my Phonaks changed programs about 6 or 8 times by themselves. I changed them back manually to the correct program each time. The mute button mutes the Phonaks only momentarily. I sometimes want to mute them and just listen to music without the hearing aid microphones on. The Phonaks have more automatic features which is great but they don’t work as they are supposed to. I’m communicating with Phonak and the private audiologists to remedy the instability issues. Bottom line is I’m still undecided which ones I’ll keep. I know I’ll have them for at least 4 years. 

For you, I think VA’s position is that they will not replace your hearing aids as long as they are working just to get the latest technology. Every time Ihave received new hearing aids my anticipation was much higher than the improvement. The way the audiologist sets them up is more important in my opinion. And if I were you I wouldn’t want the Phonak Paradise from VA until after they get the new firmware (November???)

Jim Rau
President HLAA WI Association

On Aug 23, 2021, at 3:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged.  My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then).  It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University.  And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family.  An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels).  The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years.  The head of VA audiology in Denver sent me a message which included these statements:  “The VA strives to provide the best products and best service possible.  We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so.  If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties.  But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email:  dwisott@...



















Re: Issue With The Denver VA

dwisott
 

Hi Karl,

Thanks for your valuable input, thanks for your service and sorry you have to deal with such serious hearing loss.

With you being in Arizona (and for the benefit of everyone interested in hearing aids) there is a terrific audiologist in Phoenix, Cliff Olson, who produces a bunch of videos over the internet on the latest developments with hearing aids.  Just google his name and you’ll be spellbound with his knowledge and ability to communicate.

I’m thinking about going to my congressperson to see if he/she can’t break through the resistance I’m getting at the VA.  I do also realize that there are a lot of vets out there that are far worse off than I am with impaired hearing, which is part of my motivation in trying to make newer technology available to those in need.  I do realize that some of the claims by the hearing aid manufacturers is pure BS marketing, but I also believe that there is some significant newer technology coming on line that can make our lives better.  Not being able to hear well makes us withdrawn and missing out on a lot of what life has to offer.

I’m also most impressed with this website and being able to communicate with other vets and trying to help each other deal with these situations.  Like you and everyone else, I’m really concerned with our troops getting caught in Afghanistan in an impossible no-win situation…so my little hearing issue is really no big deal.

Dick

On Aug 23, 2021, at 6:36 PM, Karl Hallsten <karl@...> wrote:

Hi:
I am Karl Hallsten--100% service connected for hearing loss Vet--currently bi=lateral CI---It's six plus years since I had a Phonak Naida in my left ear.
I had preferred the Oticon sound--but I needed the help of the Phonak FM system which I was the first one issued in the VA back in 2000.--I was part of a research project at the Bay Pines VA which was testing the FM system as a means of delaying or avoiding a CI--at that time I was borderline for a CI--but was not really fully evaluated.  The FM system worked for me and I was even issued a new model when it became available.  In addition to being an HLAA member and on the Vets Across America, I am president of the Adult Loss of Hearing Assn--ALOHA here in Southern AZ.  We have virtual meetings every week and your welcome to join in--
I am so sorry to hear of your issues.
My recommendations:
1. Don't take the tack of newer technologies--focus on you can't hear and what situations you can't hear in.  Let the audi--be the expert on equipment--you on whether it works.
Persist that they provide you a pair that work.--As far as I know the policy to provide you with a functional back-up pair is still in effect.  
2.  Ask to have a different audi---this is a formal request. I did this for a primary care provider--and it worked.
3.  It sounds to me that HA are not enough for you--especially in noisy situations.  The Roger system might be an option. (I suspect that no one has told you that the best HA and CI have a highly effective range of 6 feet.  After that the speech to noise ratio is in the pits--even sooner in noisy situations. How far can you be from the mic and have it pic up)
4.  Yes, get a rep and file complaint---focus on HA working for you--not brand---document where you can't hear and where you can. What settings and adjustments--impact?
5.  And the standard VA rule--if denied, reapply.  Repeat dosage as needed for results.
6.  Use your congressional rep if it gets bogged down.--(I think you're there now!) They like doing Vets.  
Again: stay focused on the goal--hearing--not the brand or equipment.  Let it be said--"He persisted."   Please keep us informed as it helps us help others.  
Thanks for your service--Karl   

-----Original Message-----
From: HLAAVeterans@... <HLAAVeterans@...> On Behalf Of Jim Rau via hlaagroups.hearingloss.org
Sent: Monday, August 23, 2021 1:51 PM
To: HLAAVeterans@...
Subject: Re: [HLAAVeterans] Issue With The Denver VA

Hi Dick, Welcome to the site. Glad you found it. 

I also have a service connected hearing loss from Viet Nam.  Like you I struggle to understand speech in noisy situations. I have received my audiology care from VA for many years. At first I was told I could get new hearing aids every 3 years and most recently every 4 years. 

My most recent hearing aid replacement began in February when I qualified for new hearing aids. I had been using Oticon OPn. The audiologist tested my hearing and prescribed new Oticon More (which would become available on VA contract in May. By the time the hearing aids came in late may that audiologist had moved to a different position in VA. The audiologist who set up my Otidon Mores said she thought I’d do better with the Phonak Paradise so she ordered them but did fit me with to. Oticon Mores which I wore for 3 months while waiting for the Phonaks. Two weeks ago she fit me with the Phonak Paradise which seem to work a bit better than the Oticons but I have issues. While they do sound a bit better and connect wirelessly to more things than the Oticons they are harder to use. By that I mean they don’t work as seamlessly as the Oticons. The Phone app that controls the Phonaks is terrible. It drops connections and changes programs randomly. I found out from Phonak that the Paradise hearing aide provided to VA do not have the latest firmware and VA won’t have that firmware until about November. So I went to a private audiology clinic and got them updated with the new firmware. They still remain unstable. Outgoing phone calls connect the Phonaks, but incoming calls go to the phone audio and I have to switch it over manually. 

I was anxious to get the Phonak Paradise but I’m considering going back to the Oticons because they work seamlessly. Today,for instance, my Phonaks changed programs about 6 or 8 times by themselves. I changed them back manually to the correct program each time. The mute button mutes the Phonaks only momentarily. I sometimes want to mute them and just listen to music without the hearing aid microphones on. The Phonaks have more automatic features which is great but they don’t work as they are supposed to. I’m communicating with Phonak and the private audiologists to remedy the instability issues. Bottom line is I’m still undecided which ones I’ll keep. I know I’ll have them for at least 4 years. 

For you, I think VA’s position is that they will not replace your hearing aids as long as they are working just to get the latest technology. Every time Ihave received new hearing aids my anticipation was much higher than the improvement. The way the audiologist sets them up is more important in my opinion. And if I were you I wouldn’t want the Phonak Paradise from VA until after they get the new firmware (November???)

Jim Rau
President HLAA WI Association

On Aug 23, 2021, at 3:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged.  My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then).  It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University.  And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family.  An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels).  The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years.  The head of VA audiology in Denver sent me a message which included these statements:  “The VA strives to provide the best products and best service possible.  We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so.  If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties.  But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email:  dwisott@...



















Re: Issue With The Denver VA

Karl Hallsten
 

Hi:
I am Karl Hallsten--100% service connected for hearing loss Vet--currently bi=lateral CI---It's six plus years since I had a Phonak Naida in my left ear.
I had preferred the Oticon sound--but I needed the help of the Phonak FM system which I was the first one issued in the VA back in 2000.--I was part of a research project at the Bay Pines VA which was testing the FM system as a means of delaying or avoiding a CI--at that time I was borderline for a CI--but was not really fully evaluated. The FM system worked for me and I was even issued a new model when it became available. In addition to being an HLAA member and on the Vets Across America, I am president of the Adult Loss of Hearing Assn--ALOHA here in Southern AZ. We have virtual meetings every week and your welcome to join in--
I am so sorry to hear of your issues.
My recommendations:
1. Don't take the tack of newer technologies--focus on you can't hear and what situations you can't hear in. Let the audi--be the expert on equipment--you on whether it works.
Persist that they provide you a pair that work.--As far as I know the policy to provide you with a functional back-up pair is still in effect.
2. Ask to have a different audi---this is a formal request. I did this for a primary care provider--and it worked.
3. It sounds to me that HA are not enough for you--especially in noisy situations. The Roger system might be an option. (I suspect that no one has told you that the best HA and CI have a highly effective range of 6 feet. After that the speech to noise ratio is in the pits--even sooner in noisy situations. How far can you be from the mic and have it pic up)
4. Yes, get a rep and file complaint---focus on HA working for you--not brand---document where you can't hear and where you can. What settings and adjustments--impact?
5. And the standard VA rule--if denied, reapply. Repeat dosage as needed for results.
6. Use your congressional rep if it gets bogged down.--(I think you're there now!) They like doing Vets.
Again: stay focused on the goal--hearing--not the brand or equipment. Let it be said--"He persisted." Please keep us informed as it helps us help others.
Thanks for your service--Karl

-----Original Message-----
From: HLAAVeterans@... <HLAAVeterans@...> On Behalf Of Jim Rau via hlaagroups.hearingloss.org
Sent: Monday, August 23, 2021 1:51 PM
To: HLAAVeterans@...
Subject: Re: [HLAAVeterans] Issue With The Denver VA

Hi Dick, Welcome to the site. Glad you found it.

I also have a service connected hearing loss from Viet Nam. Like you I struggle to understand speech in noisy situations. I have received my audiology care from VA for many years. At first I was told I could get new hearing aids every 3 years and most recently every 4 years.

My most recent hearing aid replacement began in February when I qualified for new hearing aids. I had been using Oticon OPn. The audiologist tested my hearing and prescribed new Oticon More (which would become available on VA contract in May. By the time the hearing aids came in late may that audiologist had moved to a different position in VA. The audiologist who set up my Otidon Mores said she thought I’d do better with the Phonak Paradise so she ordered them but did fit me with to. Oticon Mores which I wore for 3 months while waiting for the Phonaks. Two weeks ago she fit me with the Phonak Paradise which seem to work a bit better than the Oticons but I have issues. While they do sound a bit better and connect wirelessly to more things than the Oticons they are harder to use. By that I mean they don’t work as seamlessly as the Oticons. The Phone app that controls the Phonaks is terrible. It drops connections and changes programs randomly. I found out from Phonak that the Paradise hearing aide provided to VA do not have the latest firmware and VA won’t have that firmware until about November. So I went to a private audiology clinic and got them updated with the new firmware. They still remain unstable. Outgoing phone calls connect the Phonaks, but incoming calls go to the phone audio and I have to switch it over manually.

I was anxious to get the Phonak Paradise but I’m considering going back to the Oticons because they work seamlessly. Today,for instance, my Phonaks changed programs about 6 or 8 times by themselves. I changed them back manually to the correct program each time. The mute button mutes the Phonaks only momentarily. I sometimes want to mute them and just listen to music without the hearing aid microphones on. The Phonaks have more automatic features which is great but they don’t work as they are supposed to. I’m communicating with Phonak and the private audiologists to remedy the instability issues. Bottom line is I’m still undecided which ones I’ll keep. I know I’ll have them for at least 4 years.

For you, I think VA’s position is that they will not replace your hearing aids as long as they are working just to get the latest technology. Every time Ihave received new hearing aids my anticipation was much higher than the improvement. The way the audiologist sets them up is more important in my opinion. And if I were you I wouldn’t want the Phonak Paradise from VA until after they get the new firmware (November???)

Jim Rau
President HLAA WI Association

On Aug 23, 2021, at 3:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...








Re: Issue With The Denver VA

dwisott
 

Ron, thanks for the suggestion and I’ll consider going the appeal route.

Also I just read your bio and am dazzled with what you have accomplished during your career and lifetime. We all have a great deal to thank you for in service to our country and to our vets. Keep it up!

Dick Wisott

On Aug 23, 2021, at 2:50 PM, Ronald Drach via hlaagroups.hearingloss.org <consultrwd=yahoo.com@...> wrote:

I am not sure about the law and regulations but I would get a VSO to file an appeal.

Ron

http://www.conceptscommunications.com/team/ronald-drach/
On Aug 23, 2021, at 4:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...













Re: Issue With The Denver VA

dwisott
 

Hi Jim, appreciate the welcome and thanks for all the valuable info.

I also now have the Oticon Opn 1 currently and have read extensively on the Oticon More 1 and thought originally that would be where I would want to go next. Then I had two different audiologists tell me the Phonak Paradise 90 would be best for my hearing loss. Your experience and advice is truly appreciated. And I am not a techie and really don’t want to be dealing with all the issues you mentioned.

Frankly, at this point in my life, I’m now thinking that getting trouble-free quality service quickly may be equally as important as the device itself. One of my outside audiologists I recently consulted is with UCHealth (through the University of Colorado where my primary care doc is). They are really top quality. And while I don’t love the idea of ponying up the $5k, I also don’t love the hassle and regimentation of the VA. My former VA audiologist was unbelievable and accommodating, but they moved her into retirement. The new people are nice, but rigid.

Your clear and detailed advice greatly helped in getting me motivated. I’m thinking now that I will purchase the Phonak aids outside the VA and will wait a year to see if the VA will upgrade my Oticon aids to the More 1. Having both available for different situations might be the best place to be overall.

Dick Wisott

On Aug 23, 2021, at 2:51 PM, Jim Rau <jimrau@...> wrote:

Hi Dick, Welcome to the site. Glad you found it.

I also have a service connected hearing loss from Viet Nam. Like you I struggle to understand speech in noisy situations. I have received my audiology care from VA for many years. At first I was told I could get new hearing aids every 3 years and most recently every 4 years.

My most recent hearing aid replacement began in February when I qualified for new hearing aids. I had been using Oticon OPn. The audiologist tested my hearing and prescribed new Oticon More (which would become available on VA contract in May. By the time the hearing aids came in late may that audiologist had moved to a different position in VA. The audiologist who set up my Otidon Mores said she thought I’d do better with the Phonak Paradise so she ordered them but did fit me with to. Oticon Mores which I wore for 3 months while waiting for the Phonaks. Two weeks ago she fit me with the Phonak Paradise which seem to work a bit better than the Oticons but I have issues. While they do sound a bit better and connect wirelessly to more things than the Oticons they are harder to use. By that I mean they don’t work as seamlessly as the Oticons. The Phone app that controls the Phonaks is terrible. It drops connections and changes programs randomly. I found out from Phonak that the Paradise hearing aide provided to VA do not have the latest firmware and VA won’t have that firmware until about November. So I went to a private audiology clinic and got them updated with the new firmware. They still remain unstable. Outgoing phone calls connect the Phonaks, but incoming calls go to the phone audio and I have to switch it over manually.

I was anxious to get the Phonak Paradise but I’m considering going back to the Oticons because they work seamlessly. Today,for instance, my Phonaks changed programs about 6 or 8 times by themselves. I changed them back manually to the correct program each time. The mute button mutes the Phonaks only momentarily. I sometimes want to mute them and just listen to music without the hearing aid microphones on. The Phonaks have more automatic features which is great but they don’t work as they are supposed to. I’m communicating with Phonak and the private audiologists to remedy the instability issues. Bottom line is I’m still undecided which ones I’ll keep. I know I’ll have them for at least 4 years.

For you, I think VA’s position is that they will not replace your hearing aids as long as they are working just to get the latest technology. Every time Ihave received new hearing aids my anticipation was much higher than the improvement. The way the audiologist sets them up is more important in my opinion. And if I were you I wouldn’t want the Phonak Paradise from VA until after they get the new firmware (November???)

Jim Rau
President HLAA WI Association

On Aug 23, 2021, at 3:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...













Re: Issue With The Denver VA

Jim Rau
 

Hi Dick, Welcome to the site. Glad you found it.

I also have a service connected hearing loss from Viet Nam. Like you I struggle to understand speech in noisy situations. I have received my audiology care from VA for many years. At first I was told I could get new hearing aids every 3 years and most recently every 4 years.

My most recent hearing aid replacement began in February when I qualified for new hearing aids. I had been using Oticon OPn. The audiologist tested my hearing and prescribed new Oticon More (which would become available on VA contract in May. By the time the hearing aids came in late may that audiologist had moved to a different position in VA. The audiologist who set up my Otidon Mores said she thought I’d do better with the Phonak Paradise so she ordered them but did fit me with to. Oticon Mores which I wore for 3 months while waiting for the Phonaks. Two weeks ago she fit me with the Phonak Paradise which seem to work a bit better than the Oticons but I have issues. While they do sound a bit better and connect wirelessly to more things than the Oticons they are harder to use. By that I mean they don’t work as seamlessly as the Oticons. The Phone app that controls the Phonaks is terrible. It drops connections and changes programs randomly. I found out from Phonak that the Paradise hearing aide provided to VA do not have the latest firmware and VA won’t have that firmware until about November. So I went to a private audiology clinic and got them updated with the new firmware. They still remain unstable. Outgoing phone calls connect the Phonaks, but incoming calls go to the phone audio and I have to switch it over manually.

I was anxious to get the Phonak Paradise but I’m considering going back to the Oticons because they work seamlessly. Today,for instance, my Phonaks changed programs about 6 or 8 times by themselves. I changed them back manually to the correct program each time. The mute button mutes the Phonaks only momentarily. I sometimes want to mute them and just listen to music without the hearing aid microphones on. The Phonaks have more automatic features which is great but they don’t work as they are supposed to. I’m communicating with Phonak and the private audiologists to remedy the instability issues. Bottom line is I’m still undecided which ones I’ll keep. I know I’ll have them for at least 4 years.

For you, I think VA’s position is that they will not replace your hearing aids as long as they are working just to get the latest technology. Every time Ihave received new hearing aids my anticipation was much higher than the improvement. The way the audiologist sets them up is more important in my opinion. And if I were you I wouldn’t want the Phonak Paradise from VA until after they get the new firmware (November???)

Jim Rau
President HLAA WI Association

On Aug 23, 2021, at 3:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...








Re: Issue With The Denver VA

Ronald Drach
 

I am not sure about the law and regulations but I would get a VSO to file an appeal.

Ron

http://www.conceptscommunications.com/team/ronald-drach/

On Aug 23, 2021, at 4:11 PM, dwisott <dwisott@...> wrote:

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...


Issue With The Denver VA

dwisott
 

I just today discovered this site and am posting here to get your input and suggestions.

The Denver VA has provided me with hearing aids for several decades and generally updated my hearing aids about every 3 years or so as new technology emerged. My hearing in both ears was damaged while firing a bazooka in basic training in 1956 (no ear protection was provided back then). It was only when I reached retirement age that I needed hearing aids and have gotten increasingly worse as I reached my late 80’s.

I currently cannot hear much in noisy situations, like in restaurants and also in the classes I take and also teach at Denver University. And my wife is constantly complaining that I miss much with my daily interactions with her and our friends and family. An audiologist at the University of Colorado Hospital that I consulted with, strongly recommends that I try the new hearing aids called "Phonak Audeo Paradise 90”, which are recommended for those with severe hearing loss (which is what I have at some levels). The website “Senior Living. org” also considers the Phonak aids the best for my hearing loss.

The Denver VA has denied me even trying the Phonak aids claiming that since my current Oticon aids are just 3 years old I need to wait for at least 2 more years. The head of VA audiology in Denver sent me a message which included these statements: “The VA strives to provide the best products and best service possible. We are not able to provide new hearing aids because new technology becomes available.”

I find that last statement to be totally outrageous and told them so. If technology has improved significantly, which would markedly benefit our veterans lives, how can they deny making them available to veterans like you and me?

I am considering going out and buying a pair of hearing aids (cost around $5,000) since I likely don’t have that many years left as I approach my nineties. But I am appalled that the VA is so rigid and uncaring.

So what do you think about this and what do you advise me to do?

Thanks,

Dick Wisott
Email: dwisott@...


Now: Veterans Across America Virtual Chapter Meeting - 08/17/2021 #cal-notice

HLAAVeterans@hlaagroups.hearingloss.org Calendar <noreply@...>
 

Veterans Across America Virtual Chapter Meeting

When:
08/17/2021
8:00pm to 9:00pm
(UTC-04:00) America/New York

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: August 17, 2021
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This meeting will discuss chapter business and future activities. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Event: Veterans Across America Virtual Chapter Meeting - 08/17/2021 #cal-reminder

HLAAVeterans@hlaagroups.hearingloss.org Calendar <noreply@...>
 

Reminder: Veterans Across America Virtual Chapter Meeting

When:
08/17/2021
8:00pm to 9:00pm
(UTC-04:00) America/New York

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: August 17, 2021
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This meeting will discuss chapter business and future activities. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Re: VAAVC Survey

Ronald Drach
 

Sorry for the delay but I just finished.

Perhaps a "report" could be compiled of the responses that can be shared and we could have a discussion at a future meeting.

See you tomorrow.



On Friday, August 13, 2021, 07:18:40 PM EDT, Carla Beyer-Smolin <cbeyer-smolin@...> wrote:


Dear VAAVC members,
We would appreciate a response to this survey. We want to see how we improve the VAAVC meeting attendance and our chapter efforts. We appreciate your time participating with this survey. 

Please click on the link to get started. https://www.surveymonkey.com/r/VVCBVGR

Best regards,
Don Doherty, VAAVC President
David Schible, VAAVC Vice-President
Martin Collinsworth, VAAVC Secretary

Carla Beyer-Smolin, HLAA Chapter and Membership Coordinator


Re: VAAVC Survey

David Schible
 

Carla,

 

Survey Complete. Thank you!

 

From: HLAAVeterans@... <HLAAVeterans@...> On Behalf Of Carla Beyer-Smolin
Sent: Friday, August 13, 2021 7:19 PM
To: HLAAVeterans@...
Subject: [HLAAVeterans] VAAVC Survey

 

Dear VAAVC members,
We would appreciate a response to this survey. We want to see how we improve the VAAVC meeting attendance and our chapter efforts. We appreciate your time participating with this survey. 

Please click on the link to get started. https://www.surveymonkey.com/r/VVCBVGR

Best regards,
Don Doherty, VAAVC President
David Schible, VAAVC Vice-President
Martin Collinsworth, VAAVC Secretary

Carla Beyer-Smolin, HLAA Chapter and Membership Coordinator


VAAVC Survey

Carla Beyer-Smolin
 

Dear VAAVC members,
We would appreciate a response to this survey. We want to see how we improve the VAAVC meeting attendance and our chapter efforts. We appreciate your time participating with this survey. 

Please click on the link to get started. https://www.surveymonkey.com/r/VVCBVGR

Best regards,
Don Doherty, VAAVC President
David Schible, VAAVC Vice-President
Martin Collinsworth, VAAVC Secretary

Carla Beyer-Smolin, HLAA Chapter and Membership Coordinator


Event: Veterans Across America Virtual Chapter Meeting #cal-invite

HLAAVeterans@hlaagroups.hearingloss.org Calendar <noreply@...>
 

Veterans Across America Virtual Chapter Meeting

When:
Tuesday, August 17, 2021
8:00pm to 9:00pm
(UTC-04:00) America/New York
Repeats: Monthly on day 17

Where:
Virtual Zoom Meeting

Organizer: Carla Beyer-Smolin cbeyer-smolin@...

View Event

Description:

We invite VAAVC members to attend the next Veterans Across America Virtual Chapter Meeting (VAAVC) online using Zoom.

Date: August 17, 2021
Time: 8 p.m. ET, 7 p.m. CT, 6 p.m. MT, 5 p.m. PT 

This meeting will discuss chapter business and future activities. We look forward to seeing you online.

REGISTER

The HLAA Veterans Across America Virtual Chapter is sponsored exclusively by Starkey.


Re: New Member

Ronald Drach
 

Harry!

Welcome and sorry to read about your issues.

I am lucky in that although I have severe hearing loss I am not dealing with tinnitus.

Take care and look forward to seeing you in future meetings.

Ron Drach

http://www.conceptscommunications.com/team/ronald-drach/

On Jul 22, 2021, at 9:19 PM, Harry Ackroyd <hackroyd46@...> wrote:

Greetings to all my fellow veterans. Thank you for your service. I retired from the Army after 30 years in the field artillery. I have profound hearing loss and severe tinnitus in both ears. I have extreme difficulty understanding a person talking to me, even in a quiet room. The tinnitus is pure torture, 24/7 ringing in both ears. I live in Boerne, TX just north of San Antonio.


New Member

hackroyd46@...
 

Greetings to all my fellow veterans. Thank you for your service. I retired from the Army after 30 years in the field artillery. I have profound hearing loss and severe tinnitus in both ears. I have extreme difficulty understanding a person talking to me, even in a quiet room. The tinnitus is pure torture, 24/7 ringing in both ears. I live in Boerne, TX just north of San Antonio.


Re: VA Blog

Steve Sterry
 

Good luck in getting the VA to publish information about our organizations from individual veterans.  Again, if you want to reach the VA, the best way to do that is through our Veteran Services Organizations or through connections in Washington, D.C.

 

Steven C. Sterry, M.A./M.B.A.

10149 Grayling AV. – Whittier, CA  90603-2608

Phone (562) 947-2258

Email: steve.sterry@...

 



On Thu, Jul 22, 2021 at 9:55 AM Carla Beyer-Smolin <cbeyer-smolin@...> wrote:

Hi All,
Ron Drach mentioned in past VAAVC meetings about a VA Blog. Maybe the VAAVC should consider submitting stories to encourage awareness about the HLAA VAAVC where vets with hearing loss can get help and support.

Click this link here for VA Blog:
https://blogs.va.gov/VAntage/86214/free-captioned-telephone-service-veterans-loved-ones-hearing-loss/
 
This link in the blog and shows great personal stories including Ron Drach.
The Impact - Clear2Connect

Best regards,

Carla Beyer-Smolin

Chapter and Membership Coordinator

Hearing Loss Association of America

6116 Executive Blvd, Suite 320 │Rockville, MD 20852

301.657.2248 ext. 101 | cbeyer-smolin@...www.hearingloss.org

“Like” us on Facebook“Follow” us on Twitter

Sign up for our free Hearing Life e-News

 


VA Blog

Carla Beyer-Smolin
 

Hi All,
Ron Drach mentioned in past VAAVC meetings about a VA Blog. Maybe the VAAVC should consider submitting stories to encourage awareness about the HLAA VAAVC where vets with hearing loss can get help and support.

Click this link here for VA Blog:
https://blogs.va.gov/VAntage/86214/free-captioned-telephone-service-veterans-loved-ones-hearing-loss/
 
This link in the blog and shows great personal stories including Ron Drach.
The Impact - Clear2Connect

Best regards,

Carla Beyer-Smolin

Chapter and Membership Coordinator

Hearing Loss Association of America

6116 Executive Blvd, Suite 320 │Rockville, MD 20852

301.657.2248 ext. 101 | cbeyer-smolin@...│www.hearingloss.org

“Like” us on Facebook“Follow” us on Twitter

Sign up for our free Hearing Life e-News